Assistant Store Manager

AIDS Healthcare Foundation•Chicago, IL

About The Position

An OTC Assistant Store Manager supports AIDS Healthcare Foundation’s mission by providing a friendly, helpful presence to shoppers, donors, people seeking testing, pharmacy patrons, and AHF employees. The role assists with store management, staff support, and providing information to customers and clients. It offers the opportunity to deliver exceptional service that strengthens AHF’s reputation and encourages customers to return to an OTC. The Assistant Store Manager coaches staff to improve efficiency and enhance the shopping experience. The position also provides feedback to management on opportunities to improve OTC quality and AHF branding. AIDS Healthcare Foundation is a specialized provider of HIV/AIDS medical care. Its mission is to provide cutting-edge medicine and advocacy regardless of ability to pay. AHF states its core values as patient-centered care, valuing employees, respect for diversity, nimbleness, and fighting for what is right. AHF describes its benefits as comprehensive and intended to support employees’ physical, financial, spiritual, and professional health; specific benefits are not listed in the posting.

Responsibilities

  • Assist with management of the OTC store and its staff.
  • Provide information and assistance to shoppers, donors, people seeking testing, pharmacy patrons, and other customers and clients.
  • Deliver exceptional customer service to strengthen AHF’s reputation and encourage repeat visits.
  • Coach staff to improve efficiency and enhance the shopping experience.
  • Provide management with feedback on ways to improve OTC quality and AHF branding.

Benefits

  • AHF offers comprehensive benefits intended to support employees’ physical, financial, spiritual, and professional health; specific benefits are not listed.
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