Assistant Store Manager

Zamzows Inc•Boise, ID

13d

About The Position

Zamzows is seeking a hands-on, people-focused Assistant Store Manager to help run a fast-paced retail store and create positive experiences for customers and team members. Working alongside the Store Manager, this role supports day-to-day store operations, team development, customer service, and the growth of future Store Managers. The position also serves as Safety Captain, helping maintain a safe and compliant store environment. The work is active and includes exposure to live animals, plants, outdoor products, and varied weather conditions.

Requirements

1–2 years of retail experience.
Strong verbal and written communication skills.
Ability to lead and motivate a team.
Comfort using Microsoft Office, including Word, Excel, and Outlook.
Familiarity with Zamzows products or the ability and willingness to learn them quickly.
Ability to work outdoors in a variety of weather conditions, including winter and summer temperatures.
Ability to lift and move items over 50 pounds.
Ability to stand, walk, climb, and bend for extended periods.
Availability for a flexible schedule that includes mornings, evenings, weekends, and holidays.
Ability to occasionally travel to other stores or the home office.
Ability to attend monthly Assistant Store Manager Training Meetings.

Nice To Haves

Bachelor’s degree.
3 or more years in a retail leadership position.
Passion for plants, pets, and lawn care.

Responsibilities

Help manage store sales, customer service, inventory, and operations.
Lead and support the team in delivering Zamzows customer service.
Identify trends and use insights to help the store meet and exceed its goals.
Collaborate with store leaders and the home office to solve problems and launch ideas.
Keep the store clean, stocked, and visually appealing.
Learn and confidently use the point-of-sale system to support store operations and customer service.
Count tills and prepare daily deposits, ensuring accurate cash handling.
Secure store assets and lock up when serving as the closing manager.
Learn to operate the store tractor and dispense propane, ensuring customers can access these services.
Help teach educational workshops for employees and the public on products, seasonal care, lawn care, plant health, and related best practices.
Visit customers’ homes to troubleshoot lawn or garden issues and provide advice.
Provide regular feedback, recognize strong performance, and help keep the team engaged and motivated.
Develop an understanding of the “X concept” by coordinating people and tasks and keeping store operations aligned.
Learn the full product range, especially pesticide and herbicide labels, and recommend solutions consistent with label instructions and safety information.
Serve as Safety Captain and help ensure a safe, compliant store environment.
Attend monthly Assistant Store Manager Training Meetings.
Lead monthly safety training and communicate best practices.
Provide new hires with essential safety information.
Complete monthly hazard assessments and submit them with signed training records.
Conduct quarterly evacuation drills and ensure team members understand meeting locations, emergency procedures, contacts, and incident communication guidance.
Keep the store’s Safety Binder current and accessible.
Ensure team members know where to find the two clearly marked Safety Data Sheet locations.