Assistant Store Manager

Vail Resorts • Breckenridge, CO

13d • $25 - $29 • Onsite

About The Position

The Assistant Store Manager supports the Store Manager in leading the day-to-day operations of Main Street Outlet - Breckenridge. The role provides leadership across sales, customer service, merchandising, inventory, staffing, training, and store operations, while representing Main Street Outlet and Vail Resorts brands. The Assistant Store Manager serves as Manager on Duty when the Store Manager is absent and helps ensure high standards of guest service, sales performance, operational execution, and employee engagement.

Requirements

• High school diploma or GED equivalent.
• Demonstrated ability to coach, develop, and motivate a diverse team.
• Strong sales and customer-service orientation.
• Ability to analyze sales and operational metrics and translate results into actionable opportunities.
• Strong communication, organizational, and problem-solving skills.
• Ability to multitask and make sound decisions in a fast-paced retail environment.
• Ability to work a flexible schedule, including nights, weekends, holidays, and peak mountain-season periods.
• Ability to communicate effectively in English, verbally and in writing.
• Ability to stand, walk, bend, reach, and lift or move retail merchandise and equipment as required.
• At least 18 years of age.

Nice To Haves

• Business, retail, or related education.
• 1–3 years of retail leadership or supervisory experience.
• Previous outdoor, sporting goods, ski, snowboard, apparel, or specialty retail experience.
• Strong computer skills and familiarity with retail POS and workforce-management systems.

Responsibilities

• Support the Store Manager in daily store operations and serve as Manager on Duty when needed.
• Deliver an elevated, welcoming, and knowledgeable guest experience by leading by example.
• Support sales, margin, conversion, payroll, and other business performance goals.
• Coach, develop, and motivate employees through feedback, recognition, and accountability.
• Assist with hiring, onboarding, training, and ongoing employee development.
• Help create a positive, inclusive, collaborative, and high-performing team culture.
• Support staffing, scheduling, payroll, and opening and closing procedures.
• Maintain product knowledge across technical apparel, outdoor equipment, footwear, and accessories.
• Partner with the Store Manager on merchandising execution and visual standards.
• Assist with inventory management, receiving, replenishment, cycle counts, transfers, and loss prevention.
• Use business reporting and sales metrics to identify opportunities and communicate performance.
• Support seasonal merchandising initiatives, vendor programs, product launches, and special events.
• Help ensure employees understand and follow Vail Resorts policies, procedures, and safety standards.
• Address guest concerns professionally and resolve issues while protecting the guest relationship.
• Support initiatives connecting Epic Mountain Gear with the local Summit County community.
• Partner with the Store Manager and other Vail Resorts leaders on continuous improvement.
• Maintain a clean, organized, safe, and welcoming sales floor and back-of-house environment.
• Perform other duties as assigned.

Benefits

• Free employee ski passes and discounted lift tickets for friends and family, plus free ski lessons.
• Employee discounts on lodging, food, gear, and mountain shuttles.
• 401(k) retirement plan.
• Employee Assistance Program.
• Training and professional development.
• Referral Program.
• Health, medical, dental, and vision insurance plans for eligible seasonal employees after working 500 hours.
• Free ski passes for dependents.
• Critical Illness and Accident plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED