Assistant Store Manager

Pinch A Penny Pool Patio Spa • Scottsdale, AZ

3d • Onsite

About The Position

The Assistant Store Manager supports day-to-day store operations and helps lead the sales floor to deliver an outstanding customer experience. Reporting to the Store Manager, this role provides shift leadership, assists with coaching and training, and helps ensure consistent execution of merchandising, cash-handling, and operational standards. The position may serve as Manager-on-Duty, including opening or closing the store, and may support pool service and repair communications and scheduling. Other job-related duties may be assigned.

Requirements

• Retail and customer service experience required.
• High school diploma, GED, or equivalent.
• Valid driver's license with a clean driving record.
• Must be at least 21 years old to be eligible to drive a company vehicle.
• Strong verbal and written communication skills.
• Ability to lift up to 50 pounds repeatedly.
• Ability to bend, stoop, stretch, and stand or walk for extended periods.
• Availability to work weekends and some holidays.

Nice To Haves

• Pool supply industry experience preferred.

Responsibilities

• Support the Store Manager with daily store operations, customer service standards, and team performance.
• Serve as Manager-on-Duty as needed, including opening and closing the store according to company procedures.
• Assist with cash handling and administrative tasks, including register balancing, deposit preparation, and daily reporting.
• Provide product expertise and hands-on customer support, resolve routine concerns, and escalate complex issues appropriately.
• Help supervise associates during shifts by assigning tasks, monitoring service levels, and reinforcing expectations.
• Maintain store standards, including clean and stocked merchandise, accurate pricing, and current promotional displays.
• Support onboarding and ongoing training in customer service, safety, POS operation, product knowledge, and company policies.
• Assist the Store Manager with scheduling, timekeeping, staffing coordination, and other administrative processes as assigned.
• Coordinate with the Store Manager regarding pool service and repair communications and scheduling support, if applicable.
• Perform other job-related duties as assigned.

Benefits

• Medical, dental, vision, and prescription drug coverage with flexible spending accounts and wellness programs.
• 401(k) with company match.
• 13 days of paid time off, increasing with tenure, and 8 paid holidays.
• Employer-paid life insurance and long-term disability insurance.
• Paid parental leave.
• Fully funded tuition education programs.
• Bonus programs for employee recognition and referrals, Summer Madness, and annual performance.
• Employee stock purchase plan.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED