About The Position

Kay Jewelers is seeking a driven and creative Assistant Store Manager to support the Store Manager and contribute to a positive customer and team experience. The role helps maintain focus on individual and team performance standards to achieve sales and profit projections, foster total customer satisfaction, develop team members’ skills and product knowledge through training and evaluation, and recruit and select team members. The Assistant Store Manager also follows and enforces Company policies and procedures and performs other operational and strategic duties. The company offers training in sales techniques, product knowledge, and professional skills, along with opportunities for career development and advancement. The position is based at Kay Jewelers Outlet at Charlotte Premium Outlets; the posting does not specify a workplace type.

Requirements

  • At least one year of retail experience; experience with a jeweler or specialty retailer is preferred.
  • Knowledge of operating POS terminals and scanners and using basic computer software and hardware.
  • Ability to interpret instructions in written, oral, diagram, and schedule form.
  • Availability to work days, nights, and weekends.

Nice To Haves

  • Retail experience with a jeweler or specialty retailer.

Responsibilities

  • Assist the Store Manager in maintaining focus on individual and team standards to attain sales and profit projections.
  • Contribute to an atmosphere of total customer satisfaction.
  • Develop team members’ skills and product knowledge through training and evaluation.
  • Recruit and select team members.
  • Follow and enforce all Company policies and procedures.
  • Perform other operational and strategic duties.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid vacation and paid holidays for full-time team members.
  • Tuition reimbursement and DCA courses based on position.
  • Training programs, including Associate Training System, Management Training System, District Manager in Training, and career development.
  • Merchandise discounts.
  • Incentive trips and contests.
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