Assistant Store Manager

Burton • Santa Monica, CA

3d

About The Position

The Assistant Store Manager assists with the overall performance of a Burton retail location. The role supports daily store operations and sales, merchandise presentation, inventory control, staff training and development, customer experience, and community engagement through events and partnerships. The position serves as a direct connection between customers and the brand, sharing knowledge and enthusiasm for snowboarding and Burton products in a welcoming store environment.

Requirements

• 1–3 years of retail experience in a large-volume retail environment, preferably in a comparable position.
• Positive, outgoing personality and ability to share enthusiasm for Burton.
• Strong operational, organizational, and analytical skills.
• Excellent customer service skills.
• Strong knowledge of snowboarding products and their application.
• Ability to proficiently operate a Windows-based system.
• Ability to work nights, weekends, and holidays.
• Ability to stand and walk for extended periods.
• Ability to reach overhead, bend, squat, kneel, and carry product.
• Ability to walk up and down stairs while carrying boxes, products, and other store-related items.
• Ability to regularly perform store maintenance, including sweeping, vacuuming, emptying trash, and cleaning.
• Ability to safely lift boxes up to 50 pounds.
• Comfortable climbing ladders.

Nice To Haves

• NewStore POS system experience.
• Passion for prototyping new ways of doing things, drive to challenge oneself, and willingness to learn.

Responsibilities

• Provide a superior customer experience for all Burton guests.
• Support management with daily operations, including opening and closing the store, and achieving store sales.
• Help ensure merchandise programs are fully implemented and executed, and manage store presentation to create an exciting shopping environment that meets or exceeds customer expectations.
• Ensure operational processes and policies are followed and maintained.
• Assist in coaching, teaching, training, and developing team employees.
• Provide input to the Store Manager on growth opportunities and competitive challenges.
• Follow Burton procedures for meeting sales goals and protecting company assets.
• Execute in-store and remote events to build the community, drive store traffic, introduce new customers to the brand, and achieve sales targets.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed