Assistant Store Manager

Carters Inc. • Sunbury, OH

26d • $18 - $24

About The Position

As an Assistant Store Manager at Carter’s, you will represent the brand to growing families and help customers find products for important moments in their parenting journey. You will foster a welcoming and inclusive environment, support the team’s development, and educate yourself and others about product styles, features, and benefits. You will help manage store operations, customer experience, team performance, merchandising, and financial results in partnership with the Store Manager.

Requirements

• Minimum of 1 year of retail or related management experience.
• High school diploma or GED.
• Positive, solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts per week.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers warmly and assist them with product styles, features, and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omnichannel experience while coaching others.
• Analyze business performance and take action to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through company-sponsored programs, including credit.
• Support the Store Manager in recruiting, hiring, training, and developing the store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report task completion and financial results using company tools.
• Partner with the Store Manager to plan and execute merchandising standards, promotions, markdowns, and product placement.
• Reduce loss through customer service, education, and operational controls.

Benefits

• Schedules intended to support work-life balance.
• Health benefits and mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You education program offering tuition-free GED or bachelor’s degree study, or English as a second language learning.
• Paid time off and holidays.
• Parental leave and adoption assistance.
• Charitable matching gifts.
• Professional and personal development, including programs to support growth in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED