Assistant Store Manager

AT&T•Tonawanda, NY

1d•$47,500 - $71,300•Onsite

About The Position

The Assistant Store Manager partners with a store manager to oversee the daily operation of an AT&T retail store. The role supports merchandising and product launches, helps meet and exceed sales objectives, and ensures customers receive an excellent experience with AT&T products and services. The position also includes outreach and promotional activities, including off-site events as needed. The Assistant Store Manager coaches and develops retail sales consultants to help them meet sales and service goals, with paid training provided to support leadership success. The role is a regular, full-time, onsite office position in Tonawanda, New York, with a 40-hour workweek. Salary is $47,500–$71,300 per year, with commission opportunities described as $18,000+ yearly if all sales goals are met. Individual starting salary may depend on geography, experience, expertise, and education or training.

Requirements

Excellent communication and leadership skills.
Three or more years of sales and/or customer experience in telecommunications or a related industry.
Prior management experience.
Well-developed planning, analytical, and problem-solving skills.
Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
Ability to collaborate with key stakeholders on initiatives beyond store walls.
Strategic perspective and ability to champion change.
Ability to inspire a team through high performance, collaboration, and teamwork.
Ability to use professional expertise to solve problems and analyze issues.
Initiative and a focus on creating results.

Responsibilities

Partner with the store manager to oversee daily retail store operations.
Assist with merchandising and product launches.
Help meet and exceed sales objectives and ensure customers have an extraordinary experience with AT&T products and services.
Perform outreach and promotional activities, including off-site events as needed.
Coach and develop retail sales consultants to help them meet sales and service goals.
Inspire the team through high performance, collaboration, and teamwork.
Collaborate with key stakeholders on initiatives beyond store walls.
Take initiative, champion change, and strive to create results.
Use professional expertise to solve problems and analyze issues.

Benefits

Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays.
Paid parental leave.
Paid caregiver leave.
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption reimbursement.
Short- and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs.
Employee Assistance Programs (EAP).
Employee wellness programs.
Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.