Assistant Store Manager

Pandora • Glendale, AZ

25d • $20 - $25

About The Position

The Assistant Store Manager (ASM) supports the Store Manager and contributes to the store’s success by embodying Pandora’s brand, culture, and products. The role spends time on the sales floor engaging with customers and working alongside the team to deliver exceptional customer experiences and drive sales. The ASM helps lead a passionate team of brand ambassadors, builds customer loyalty, coaches and inspires employees, and maintains merchandising and operational standards. Applicants must complete an assessment emailed after submitting an application.

Requirements

• At least 2 years of experience in a high-performance selling environment.
• Strong written and verbal communication skills, with the ability to connect with people at all levels of the organization.
• Business acumen and analytical thinking to deliver positive results.
• Strong time-management skills, including setting and adjusting priorities and delegating tasks.
• Knowledge of Microsoft Office 365 Suite and retail point-of-sale systems.
• At least 18 years old and able to provide proof of identity and eligibility to work.
• Flexible availability that includes nights, weekends, and holidays.
• Ability to stand for extended periods and lift more than 50 pounds.
• Ability to arrive at work on time.

Responsibilities

• Support the Store Manager in delivering store success.
• Engage with customers on the sales floor and work alongside the team to drive sales.
• Build genuine connections with customers to exceed individual and store sales goals.
• Meet or exceed commercial targets and key performance indicators (KPIs).
• Provide excellent product knowledge and create memorable shopping experiences that build brand loyalty.
• Coach and inspire the sales team, fostering accountability for individual and store performance.
• Give real-time feedback and guidance to help the team achieve KPI goals.
• Build lasting customer relationships beyond individual transactions.
• Build a talent network and help recruit Sales Associates and Sales Leads for seasonal and core hiring.
• Maintain merchandising and retail operational standards.
• Perform other duties as assigned.
• Complete the assessment emailed after application submission.

Benefits

• Base compensation plus bonus
• 401(k) plan
• Medical insurance
• Dental insurance
• Vision insurance
• Short- and long-term disability coverage
• Basic life and AD&D insurance
• Anniversary gift cards
• Product discounts
• Learning and development programs
• Continuous feedback
• LinkedIn Learning
• Tuition reimbursement
• Paid time off, including vacation, personal, and sick days
• Birthday and celebration days
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed