Assistant Store Manager

MFA Oil Company • Jefferson City, MO

27d

About The Position

Break Time Assistant Managers assist with managing and operating a Break Time Convenience Store. They help manage the location when the Store Manager is absent, coach and mentor team members, and support store finances and expense control. Assistant Managers are energetic leaders who aim to make customers’ days better.

The role includes customer service, day-to-day store operations, merchandising and sales, shift supervision, communication, financial responsibilities, teamwork, and use of store technology. Employees are expected to follow company and position-specific policies and procedures and may be assigned other duties.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer. MFA Petroleum is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. MFA Petroleum operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas. MFA Oil supplies fuels, lubricants, and propane across several states and also operates BluSphere Energy and APM.

Requirements

• Must be 18 years of age or older.
• Available to work and/or support all shifts, including weekends and holidays.
• Valid driver’s license, vehicle insurance, and adequate transportation to and from the bank; the vehicle must be locked and secured while transporting deposits.
• Strong customer service skills.
• Ability to thrive in a fast-paced environment.
• Ability to work independently and lead a team.
• Ability to perform assigned duties accurately and with minimal supervision.
• Ability to perform mathematical calculations for making change, completing shift reports, and accounting for products during vendor check-in.
• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
• Ability to move and position products in a cooler as cold as 30 degrees for up to one hour and in a freezer as cold as 0 degrees.
• Ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
• Ability to remain standing for up to nine hours per shift.
• Ability and willingness to occasionally climb and descend ladders to handle inventory or products.
• Ability to visually observe and inspect items and the work environment for job duties and safety concerns.
• Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
• Must meet company requirements, including successful pre-employment background check and drug test.
• Legal authorization to work in the United States.

Nice To Haves

• Prior management or leadership experience.
• High school diploma or GED equivalent.
• Experience in retail sales.

Responsibilities

• Provide excellent customer service, greet and thank customers, support peak hours, handle complaints courteously, and complete transactions accurately and efficiently.
• Assist with store operations, including daily reporting, banking, inventory, bookkeeping, fuel management, maintenance, cleanliness, opening and closing, and scheduled operating hours.
• Execute food programs, promote food service, and follow food safety practices.
• Assist with marketing programs and merchandising, including pricing, promotions, suggestive selling, vendor check-in, and keeping merchandise stocked, clean, fronted, and faced.
• Assist with general store operations and supervise shifts in the manager’s absence.
• Provide input for performance evaluations and disciplinary actions as needed, and help train new employees on company policies and procedures.
• Maintain timely, professional communication with customers, vendors, employees, and management.
• Understand store finances and profitability; control merchandise and cash shortages and expenses; prepare for and participate in inventory audits; perform loss-control duties; and help meet or exceed sales and controllable-expense goals.
• Assist with recruiting, training, coaching, and developing associates; model professionalism; foster a positive, team-oriented work culture; and lead the team in complying with applicable regulations.
• Use store technology, including point-of-sale systems, computers, and handheld devices; perform calculations for change, shift reports, and product counts.
• Follow company and position-specific policies and procedures and perform other duties as assigned.

Benefits

• Competitive wages.
• Paid time off.
• Opportunity for performance incentives.
• Employee assistance program.
• Internal advancement and professional development opportunities, including on-the-job training.
• Educational expense assistance for employees pursuing education aligned with their employment within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed