Assistant Store Manager- Crestview Hills

Sephora•Lakeside Park, KY
•$60,100 - $73,600•Onsite

About The Position

The Assistant Store Manager supports the Store Manager in overseeing daily store operations, leading and developing the team, and delivering exceptional client experiences while driving sales and profitability. The role helps create an inclusive, high-performing team through recruiting, onboarding, coaching, feedback, and performance appraisals. It also ensures the store meets Sephora’s operational, visual, policy, and brand standards, while optimizing inventory and staffing in a fast-paced retail environment. This is an on-site role at 2854 Town Center Blvd, Crestview Hills, KY 41017. Availability is required for evenings, weekends, and holidays. The annual base salary range is $60,100 to $73,600, and employees may also be eligible for bonuses. The position is full-time and regular.

Requirements

  • Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and team performance through hands-on leadership.
  • Strong leadership and business acumen, including the ability to recruit, inspire, and develop talent.
  • Excellent communication and interpersonal skills, including building trust, delivering constructive feedback, and facilitating open dialogue.
  • Commitment to coaching and development through tailored mentorship, real-time coaching, and actionable feedback.
  • Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
  • Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, and stand and walk the sales floor for an entire shift.
  • Ability to work in a fragrance-filled environment and handle and apply products to clients, with or without accommodation.
  • Availability to work evenings, weekends, and holidays.

Responsibilities

  • Collaborate with the Store Manager to support daily operations and deliver excellent client experiences while driving sales and profitability.
  • Coach, inspire, and empower team members to meet performance goals and foster growth, development, and accountability.
  • Attract, hire, and onboard talent, building a diverse and inclusive team.
  • Provide real-time coaching, actionable feedback, and ongoing support to develop associates.
  • Conduct performance appraisals and provide feedback and mentorship to support team members’ career growth and engagement.
  • Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
  • Maintain a visually inspiring and clean store environment and ensure compliance with policies, procedures, and brand guidelines.
  • Optimize inventory and staffing resources while adapting to shifting priorities and business opportunities.

Benefits

  • Medical, dental, and vision coverage for employees and dependents.
  • Employer-paid disability and life insurance.
  • 401(k) plan with a 4% employer match.
  • Flexible spending account (FSA) and health savings account (HSA) programs.
  • Student Debt Retirement plan that allows qualifying student loan payments to earn the Sephora 401(k) match.
  • Vacation paid time off, sick paid time off, and protected leave.
  • Training, tuition reimbursement, and leadership development.
  • 30% discount on merchandise and services, free product or gratis opportunities, and flash sale discounts on LVMH brand products.
  • Free mental health and financial coaching resources with 24/7 access.
  • Volunteer and donation matching.
  • Potential eligibility for bonuses.
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