Assistant Store Manager
About The Position
The Assistant Store Manager (ASM) supports the Store Manager and helps deliver store success by immersing themselves in Pandora’s brand, culture, and products. The role spends time on the sales floor engaging with customers and working alongside the team to drive sales and deliver exceptional customer experiences. The ASM is expected to embody the brand, build lasting customer relationships, achieve sales and commercial goals, coach and inspire the sales team, support hiring, and maintain merchandising and operational standards. An assessment will be emailed to applicants after they submit an application.
Requirements
- At least 2 years of experience as a results-oriented leader in a high-performance selling environment.
- Strong written and verbal communication skills, with the ability to connect with people at all levels of the organization.
- Business acumen and analytical thinking that can support positive results.
- Strong time-management skills, including setting and adjusting priorities and delegating tasks.
- Knowledge of general computer software, including Microsoft Office 365 Suite, and retail point-of-sale systems.
- At least 18 years of age.
- Proof of identity and eligibility to work.
- Flexible availability that includes nights, weekends, and holidays.
- Ability to stand for extended periods and lift more than 50 pounds; timely arrival to work is required.
Responsibilities
- Support the Store Manager in delivering store success.
- Engage with customers on the sales floor and work alongside the team to drive sales.
- Represent Pandora’s brand, culture, and products as a brand ambassador.
- Exceed individual and store sales goals by building genuine customer connections.
- Work toward commercial targets and key performance indicators (KPIs).
- Provide excellent product knowledge and create memorable shopping experiences that build brand loyalty.
- Coach and inspire the sales team, promote accountability, and provide real-time feedback and guidance to help team members achieve KPI goals.
- Build lasting customer relationships beyond individual transactions.
- Help recruit Sales Associates and Sales Leads for seasonal and core hiring.
- Maintain merchandising and retail operational standards.
- Perform other duties as assigned.
Benefits
- Base pay plus bonus compensation.
- 401(k) plan.
- Medical, dental, and vision benefits.
- Short- and long-term disability coverage.
- Basic life and AD&D insurance.
- Anniversary gift cards and product discounts.
- Learning and development programs, continuous feedback, and LinkedIn Learning.
- Tuition reimbursement.
- Paid time off including vacation, personal, sick, birthday, and celebration days.
- Paid holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
