Assistant Store Manager - The Golf Mart

Worldwide Golf•Seaside, CA

4d•$50,000 - $60,000

About The Position

The Assistant Manager at The Golf Mart helps maintain a store culture consistent with Worldwide Golf’s values and its “Sure No Problem” customer-first philosophy. The role executes day-to-day plans and strategies developed by the Store Manager and shares responsibility for creating a positive golf store experience. The position includes base pay and quarterly bonuses based on store sales. It is full-time, with varied hours and days as business dictates.

Requirements

At least 2 years of retail management experience or experience working in the golf industry.
Working knowledge of POS register systems and word-processing, spreadsheet, inventory, internet, and order-processing systems.
Ability to read, write, analyze, and interpret business reports, correspondence, and procedures, and communicate information effectively in writing and verbally.
Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
Ability to access all store areas and perform physical activities including standing, walking, stooping, crawling, climbing, crouching, and kneeling, and to lift or move up to 35 pounds.
Ability to work varied hours and days as business dictates.

Nice To Haves

A strong golf background is preferred, but is not required for candidates with extensive retail management experience.

Responsibilities

Maintain strong knowledge of golf products and ensure employees can educate customers about products and offerings.
Control shrink and expenses while keeping the sales floor adequately stocked and signed and merchandise displayed according to brand presentation.
Execute visual merchandising programs, modules, and direction, including floor moves and display maintenance.
Ensure compliance with policies and procedures through store management, meetings, walk-throughs, and audits.
Monitor company communication tools daily and adjust schedules to execute workload as needed.
Represent The Golf Mart in the local community and develop relationships and partnerships in the golf industry.
Respond appropriately to negative customer experiences by de-escalating situations and resolving customer concerns.
Use customer feedback to recognize and coach employees.
Help employees develop their careers and golf skills by identifying growth opportunities.
Recognize and suggest process improvements.
Execute day-to-day plans and strategies developed by the Store Manager.