Assistant Store Manager - The Golf Mart

Worldwide Golf•Seaside, CA

5d•$50,000 - $60,000•Onsite

About The Position

The Assistant Manager at The Golf Mart promotes and maintains a store culture consistent with Worldwide Golf’s values, including its “Sure No Problem” philosophy of putting customers first and creating a positive, memorable customer experience. The role executes day-to-day plans and strategies developed by the Store Manager and shares responsibility for creating a positive golf store experience. The position is full-time and based at The Golf Mart in Seaside, California. Pay is $50,000–$60,000 per year, including quarterly bonuses based on store sales. Individual starting pay may depend on geography, experience, expertise, and education or training.

Requirements

At least 2 years of retail management experience or experience working in the golf industry.
Working knowledge of POS register systems and word-processing, spreadsheet, inventory, internet, and order-processing systems.
Ability to read, write, analyze, and interpret business reports, correspondence, and procedures, and communicate the information effectively in writing and verbally.
Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
Ability to access all areas of the store, including the sales floor, stock area, and register area, using activities such as standing, walking, stooping, crawling, climbing, crouching, and kneeling.
Ability to lift and/or move up to 35 pounds at any given time.
Ability to work varied hours and days as business dictates.

Nice To Haves

A strong golf background is preferred, but is not required for candidates with extensive retail management experience.

Responsibilities

Maintain strong knowledge of golf products and ensure employees can educate customers about products and offerings.
Control shrink and expenses while ensuring the sales floor is adequately stocked and signed, and merchandise is displayed according to brand presentation.
Execute visual merchandising programs, modules, and direction, including floor moves, merchandising, and display maintenance.
Ensure compliance with company policies and procedures through store management, meetings, walk-throughs, audits, and related activities.
Monitor company communication tools daily and adjust schedules as needed to execute workload.
Represent The Golf Mart in the local community and build external relationships and partnerships in the golf industry.
Respond appropriately to negative customer experiences by de-escalating situations and resolving issues for customers.
Use customer feedback to recognize and coach employees.
Help employees develop their careers and golf skills by identifying growth opportunities.
Recognize and suggest ways to improve processes.