Assistant Store Manager

AT&T•Santa Fe, NM

27d•$42,800 - $64,200•Onsite

About The Position

The Assistant Store Manager partners with a store manager to oversee the daily operation of an AT&T retail store. The role helps manage and develop a team, support merchandising and product launches, and meet or exceed sales objectives while ensuring customers have an extraordinary experience with AT&T products and services. The position also includes outreach and promotional activities, such as off-site events as needed, and coaching retail sales consultants to achieve sales and service goals. AT&T provides paid training to support leadership development.

Requirements

Excellent communication and leadership skills.
Three or more years of sales and/or customer experience in telecommunications or a related industry.
Prior management experience.
Well-developed planning, analytical, and problem-solving skills.
Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
Ability to collaborate with key stakeholders on initiatives beyond store walls.
Strategic perspective and ability to champion change.
Ability to inspire a team through high performance, collaboration, and teamwork.
Ability to use professional expertise to solve problems and analyze issues.
Initiative and a drive to create results.

Responsibilities

Partner with the store manager to oversee daily retail store operations.
Help manage, develop, and coach a team of retail sales consultants to meet sales and service goals.
Assist with merchandising and product launches.
Help meet and exceed sales objectives.
Ensure customers receive an extraordinary experience with AT&T products and services.
Conduct outreach and promotional activities, including off-site events as needed.
Collaborate with key stakeholders on initiatives beyond the store.

Benefits

Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire.
Paid parental leave.
Paid caregiver leave.
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption reimbursement.
Short- and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
Employee Assistance Programs (EAP).
Employee wellness programs.
Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone.
Commission opportunity of $18,000.