Assistant Store Manager

AT&T • Vallejo, CA

7d • Onsite

About The Position

The Assistant Store Manager supports the Store Manager in the daily operation of an AT&T retail store, helping drive sales, deliver exceptional customer service, optimize operational efficiency, and achieve store performance goals. The role involves overseeing store operations in partnership with the Store Manager, assisting with merchandising and product launches, and helping meet and exceed sales objectives while ensuring customers have an extraordinary experience with AT&T products and services.

The Assistant Store Manager coaches and develops a team of retail sales consultants to help them meet sales and service goals. The position also includes outreach and promotional activities, including off-site events as needed. AT&T provides paid training intended to prepare employees for leadership success.

Requirements

• Excellent communication and leadership skills.
• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well-developed planning, analytical, and problem-solving skills.
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond the store.
• Strategic perspective and ability to champion change.
• Ability to inspire a team through high performance, collaboration, and teamwork.
• Ability to take initiative and create results.

Responsibilities

• Support the Store Manager with daily retail store operations.
• Help drive sales, operational efficiency, and achievement of store performance goals.
• Assist with merchandising and product launches.
• Help meet and exceed sales objectives while delivering an exceptional customer experience.
• Coach and develop retail sales consultants to meet sales and service goals.
• Perform outreach and promotional activities, including off-site events as needed.
• Collaborate with key stakeholders on initiatives beyond store walls.
• Champion change, encourage high performance and teamwork, and take initiative to achieve results.
• Use professional expertise to solve problems and analyze issues.

Benefits

• $10,000 sign-on bonus for qualified hires, subject to eligibility and payment terms.
• Medical, dental, and vision coverage.
• 401(k) plan.
• Tuition reimbursement program.
• Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays.
• Paid parental leave.
• Paid caregiver leave.
• Additional sick leave may be available beyond what state and local law require; it is unprotected.
• Adoption reimbursement.
• Short- and long-term disability benefits.
• Life and accidental death insurance.
• Supplemental critical illness, accident, hospital indemnity, and group legal benefit programs.
• Employee Assistance Programs (EAP).
• Employee wellness programs.
• Employee discounts up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed