Assistant Store Manager - New Brite Plaza, New Britain, CT
About The Position
The Assistant Store Manager assists the Store Manager with daily retail store operations to support maximum sales and profitability. The role focuses on merchandising execution, expense and inventory management, training and developing the store team, human resources management, and outstanding customer service. The Assistant Store Manager is responsible for staff quality and performance, company policy compliance, operational standards, and supporting the store in meeting its goals. The standard work week does not exceed 40 hours, and a flexible schedule is required, including days, nights, weekends, and holidays. The employee may work in multiple stores within the assigned district and must be able to travel.
Requirements
- At least one year of retail management experience.
- Solid business knowledge and excellent command of English to communicate effectively with management, associates, and customers.
- Strong interpersonal skills and the ability to handle sensitive and confidential situations with poise, tact, and diplomacy.
- Ability to think strategically, plan, and organize effectively.
- Ability to maintain professionalism in all situations.
- Proficient analytical skills, including gathering and summarizing data, solving administrative problems, and prioritizing work.
- Results-driven, with critical and creative thinking, project management, time management, analytical, and organizational skills.
- Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
- Ability to plan, organize, multitask, prioritize effectively, and respond proactively to changing demands from multiple sources.
- Ability to execute directives precisely and consistently.
- Working knowledge of Microsoft Office products.
- Willingness to work in multiple stores in the assigned district.
- Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
- Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
- Reliable transportation.
- Willingness to travel by car, plane, or train.
Responsibilities
- Support the overall quality and performance of retail store staff.
- Ensure compliance with company policies and procedures.
- Model effective leadership to gain commitment to store goals and training standards.
- Assist with recruiting, selecting, training, and developing store personnel.
- Assist with annual performance evaluations for store employees and provide feedback to the Store Manager.
- Assist with expense management and develop strategies to help stores perform within budget.
- Help monitor and identify loss or inventory inconsistencies so the store can meet or exceed company shrink goals.
- Monitor and control operational compliance, safety, and business standards.
- Support training employees in suggested selling and merchandising techniques.
- Uphold company customer service standards and provide customers with a friendly environment and outstanding service.
- Assist with accurate and regular merchandise inventory counts.
- Perform other duties as assigned.
Benefits
- Bonus opportunity if guidelines or criteria are met.
- Company 401(k) plan eligibility for all roles.
- Medical, dental, and vision benefits for full-time roles.
- Company-paid time off for full-time roles.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
