Assistant Store Manager - Prospect Plaza, Hartford, CT
About The Position
The Assistant Store Manager assists the Store Manager in upholding the daily operations of a retail store and ensuring maximum sales and profitability. This includes merchandising execution, expense and inventory management, training and developing the store team, human resources management, and delivering outstanding customer service. The role is responsible for the quality and performance of retail staff, compliance with company policies and operational standards, and supporting the store’s goals. The work week is not to exceed 40 hours, and the schedule is flexible, including days, nights, weekends, and holidays. The position may require working in multiple stores in the assigned district and traveling by car, plane, or train.
Requirements
- Minimum of one year of retail management experience.
- Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
- Strong interpersonal skills, including poise, tact, and diplomacy in sensitive or confidential situations.
- Ability to think strategically, plan, and organize effectively.
- Professionalism in all situations.
- Analytical ability to gather and summarize data for reports, resolve administrative problems, and prioritize work.
- Results-driven, with critical and creative thinking skills; project management, time management, analytical, and organizational skills.
- Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
- Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
- Ability to execute directives with precision and consistency.
- Working knowledge of Microsoft Office products.
- Willingness to work in multiple stores in the assigned district.
- Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
- Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
- Reliable transportation.
- Willingness to travel by car, plane, or train.
Responsibilities
- Oversee the overall quality and performance of retail store staff.
- Ensure compliance with company policies and procedures.
- Model effective leadership to gain commitment to store goals and training standards.
- Assist with recruitment, selection, training, and development of store personnel.
- Assist the Store Manager with annual employee performance evaluations and provide feedback.
- Assist with expense management and develop strategies to help stores perform in accordance with budget.
- Help monitor and identify issues related to store losses or inconsistencies, supporting shrink goals at or below company plan.
- Monitor and control operational compliance, safety, and business standards.
- Support employee training in suggested selling and merchandising techniques.
- Uphold company customer service standards and provide customers with a friendly environment and outstanding service.
- Assist with accurate and regular merchandise inventory counts.
- Perform other duties as assigned.
Benefits
- Bonus opportunity if guidelines or criteria are met.
- Company 401(k) plan for all roles.
- Medical, dental, and vision coverage for full-time roles.
- Company-paid time off for full-time roles.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
