Assistant Store Manager

The TJX Companies, Inc.•Franklin, MA

26d•$56,577 - $77,762•Onsite

About The Position

The Assistant Store Manager at Marshalls supports store performance and operations while creating an inclusive, supportive environment for Associates and a positive experience for customers. The role is dynamic and fast-paced, with responsibility for driving sales results, managing expenses, overseeing key store functions, and minimizing shrink and damages. The Assistant Store Manager helps attract, train, develop, and mentor Associates; communicates and implements plans for projects, targets, company initiatives, and store changes; and contributes to succession planning, loss prevention, and improvements to store layout and efficiency.

Requirements

At least 2 years of retail leadership experience as an Assistant Store Manager or Store Manager.
Demonstrated ability to lead, develop, and empower a large team.
Excellent organizational and communication skills.
Ability to influence others and provide effective feedback and mentorship.
Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
Strong follow-through skills to successfully implement tasks and initiatives.

Responsibilities

Support store sales results and manage expenses.
Oversee merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
Focus on minimizing shrink and damages.
Attract, recruit, train, and develop Associates; provide ongoing mentorship and serve as a role model.
Foster a supportive environment and a positive, engaging experience for Associates and customers.
Communicate and implement action plans for projects, targets, company initiatives, and store changes.
Provide input on succession planning to meet future needs.
Implement strategies to achieve sales, expense, and customer service targets.
Coordinate loss prevention and operational programs.
Improve store layout and efficiency.