Assistant Store Manager

Janie and Jack • Orlando, FL

3d • Onsite

About The Position

Janie and Jack is seeking an Assistant Store Manager to help lead store operations and drive results. The role supports the General Manager with day-to-day operations, KPI performance, action planning, sales generation, customer experience, merchandising, and team development. The Assistant Store Manager serves as a confident, results-driven role model who coaches staff, motivates the team to achieve business goals across in-store and omnichannel selling, and helps create a positive, inclusive, and productive work environment. The role also contributes to recruiting, training, operational effectiveness, and adapting the business to change.

Requirements

• Be at least 18 years old.
• Be available as needed, including nights, weekends, holidays, and peak business periods such as the holiday season.
• Be able to bend, open, lift, carry, and move merchandise and fixtures up to 40 pounds as needed.
• Act with authenticity, sincerity, and transparency.

Nice To Haves

• 2–4 years of retail sales experience with management experience (preferred).
• Demonstrated leadership experience meeting or exceeding sales and profit goals.
• Training skills that elevate the team's product knowledge and selling skills.
• Experience implementing merchandising strategies and changing visual sets.

Responsibilities

• Support the General Manager in managing day-to-day store operations and meeting KPIs.
• Partner with the General Manager to develop action plans and achieve objectives, deliverables, and timelines.
• Model sales generation and exceptional customer focus; monitor and coach staff to improve selling opportunities and customer relationships.
• Create and implement visual and merchandising strategies to increase sales, understanding floor capacity and store layout.
• Use tools and resources to enhance the customer experience.
• Generate ideas to evolve and grow the business amid change and uncertainty.
• Motivate and inspire the team to achieve or exceed hourly, daily, and weekly business goals through in-store and omnichannel selling.
• Create and maintain a positive, productive work environment that fosters diversity, inclusivity, teamwork, creativity, and passion for the brand.
• Support the General Manager in building a dynamic team through networking, recruiting, and anticipating future staffing needs.
• Hold oneself and others accountable.
• Maintain strong operational capability and resourcefulness.
• Identify and assess training needs, create tailored training plans, and implement training methods to improve employee skills and performance in partnership with the General Manager.
• Perform other duties as assigned.

Benefits

• Employee discount on merchandise
• Paid time off
• 401(k) plan with company matching
• Medical insurance
• Dental insurance
• Vision insurance
• Life and AD&D insurance
• Employee Assistance Program, including financial and legal assistance, emotional work/life counseling, health, and wellness resources
• Tuition reimbursement
• Commuter benefits
• Pet benefits
• Short-term and long-term disability insurance
• Health and dependent care flexible spending accounts
• Quarterly bonus program for eligible Sales Leads, Assistant Managers, General Managers, and District Managers
• Fun work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed