Assistant Store Manager

Genuine Parts Company • Riverton, UT

1d

About The Position

The Assistant Store Manager uses automotive, customer service, operational, and leadership expertise to help operate a NAPA retail store and support its success in the market. The role supports the Store Manager across store functions while retaining active customer-facing sales responsibilities. It provides oversight of counter sales, inventory and receiving, delivery coordination, housekeeping, and other operational tasks by coaching team members, monitoring progress, and assisting with tasks as needed to maintain standards, coverage, and continuity.

This role is designed as a developmental pathway to becoming a Store Manager. It may require overtime based on business needs, as well as keyholder responsibilities for opening and closing the store.

Requirements

• High school diploma or equivalent.
• Leadership experience.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of cataloging and/or inventory management systems.
• Ability to lift 60 pounds in some situations.
• Customer-centric approach toward external and internal customers.
• Automotive aftermarket service industry or hobby/DIY experience, or willingness to learn about automotive products and services.
• Experience in a parts store, auction, retail store, auto body/collision business, or management experience in fast food, restaurant, or convenience store environments.

Nice To Haves

• Technical or trade school courses or degree completion.
• Background in or passion for the automotive, heavy equipment, farm, diesel, marine, or dealership industries.
• ASE Certifications.

Responsibilities

• Partner daily with the Store Manager on operations, sales execution, inventory health, labor and scheduling alignment, and team performance; may influence or be responsible for direct reports and labor-planning financial impact.
• Sell actively and build customer relationships across retail and wholesale channels, including in-store, phone, and external dealer or wholesale calls as needed.
• Model expected behaviors, processes, and customer service standards.
• Execute or oversee opening and closing routines, including security, cash reconciliation, end-of-day reporting, and facility readiness.
• Handle or support administrative tasks such as scheduling input, compliance documentation, performance tracking and reporting, and basic P&L awareness items.
• Monitor and act on store metrics, including sales, inventory accuracy and turnover, customer satisfaction, cleanliness and organization, labor efficiency, and loss prevention; identify trends and solve problems.
• Provide leadership oversight, training, and performance management to support all store functions as business needs require; set expectations, coach the team, monitor outcomes, and assist when needed.
• Support talent development through coaching and mentoring successors for advancement.
• Drive adherence to safety, asset protection, operational processes, and continuous improvement initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED