Assistant Store Manager

Weavers Way Co-op • Philadelphia, PA

1d

About The Position

Weavers Way Co-op is seeking an energetic, community-oriented, experienced leader to serve as Assistant Store Manager on its Germantown team. This is a full-time, exempt role typically working 40–45 hours per week, with a flexible schedule that includes evenings, weekends, and occasional holidays as needed. The Assistant Store Manager supports front-end operations and staffing, customer service, employee development, store conditions, and the co-op’s policies and business performance. The starting salary is $50,000 annually.

Requirements

• Demonstrated commitment to the mission, values, and goals of Weavers Way Co-op.
• Must be, or be willing to become upon hire, a member in good standing of Weavers Way Co-op.
• Proven leadership experience, including hiring, training, coaching, scheduling, and performance management of staff.
• Ability to work independently, exercise sound judgment, and make effective decisions when needed.
• Ability to work effectively both independently and as part of a collaborative team.
• Experience handling cash and operating point-of-sale (POS) systems.
• Excellent verbal and interpersonal communication skills.
• Strong attention to detail and organizational skills.
• Demonstrated ability to prioritize tasks, multitask, and adapt in a fast-paced environment.
• Ability to consistently lift and carry items weighing up to 10 pounds.
• Ability to remain standing for extended periods, up to 8 hours per shift.
• Ability to perform the essential functions of the position with or without reasonable accommodation.
• Flexibility to work a variety of shifts, including mornings, evenings, weekends, and holidays as needed.

Nice To Haves

• Previous experience in grocery, retail, customer service, or a related environment is preferred.

Responsibilities

• Manage Front End Leads and ensure a positive checkout experience.
• Serve as Front End Lead as needed, ensure lead coverage, and take ownership of one to two lead shifts.
• Ensure adequate front-end coverage and support store scheduling.
• Develop and update front-end procedures, train staff, and maintain schedules based on store needs.
• Keep cashiers informed of store and membership policy updates.
• Operate registers accurately and follow cash-handling procedures.
• Provide register overrides and cashier support during peak periods.
• Ensure timely, accurate deposits, reconciliations, and cash paperwork.
• Partner with the Store Manager to uphold exceptional customer service standards.
• Model excellent service and foster a positive customer experience.
• Resolve escalated customer concerns promptly and professionally.
• Coach staff to deliver consistently high-quality service.
• Coach, train, evaluate, and support staff performance in accordance with personnel policies.
• Conduct quarterly succession planning with the Store Manager.
• Attend and support regular departmental meetings.
• Monitor sales-floor conditions and coordinate prompt resolution of stock and operational issues.
• Oversee promotional displays, merchandising transitions, and signage.
• Maintain clean, orderly, and compliant work areas and aisles.
• Support facility standards and upkeep.
• Implement and uphold co-op policies and procedures, and follow all Weavers Way policies and procedures.
• Partner with the Store Manager on profit-and-loss performance and sales opportunities.
• Contribute to leadership meetings and the co-op’s strategic direction.
• Perform other duties as assigned by the store manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed