Assistant Store Manager

TJX•Wauwatosa, WI

1d•Onsite

About The Position

The Assistant Store Manager at HomeGoods supports store performance and daily operations while fostering an inclusive, supportive environment for Associates and customers. The role helps deliver positive customer experiences and oversees operational areas including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a focus on minimizing shrink and damages. The position also supports talent recruitment and development, implements store initiatives, and contributes to sales, expense, and customer service goals.

Requirements

At least 2 years of retail leadership experience as an Assistant Manager or Store Manager.
Demonstrated ability to lead, develop, and empower a large team.
Excellent organizational and communication skills.
Ability to influence others and provide effective feedback and mentorship.
Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
Strong follow-through skills to implement tasks and initiatives successfully.

Responsibilities

Support store performance by managing sales results, expenses, and key store operations.
Oversee merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
Focus on minimizing shrink and damages.
Attract, recruit, train, and develop Associates.
Mentor and serve as a role model, fostering a supportive and positive experience for Associates and customers.
Communicate and implement action plans for projects, targets, company initiatives, and store changes.
Provide input on succession planning.
Implement strategies to meet sales, expense, and customer service targets.
Coordinate loss prevention and operational programs.
Improve store layout and efficiency.