Assistant Store Manager

Sprouts Farmers Market•San Ramon, CA

10d

About The Position

At Sprouts Farmers Market, the Assistant Store Manager directs business processes at an assigned store and delivers positive results. The role requires competence across perishable and non-perishable departments to ensure teams execute programs and processes that drive sales and efficiency. The Assistant Store Manager inspires and motivates a team to provide superior customer service in a fast-paced, friendly environment while complying with company safety, labeling, health, and weights and measures standards. The role oversees the entire store in the Store Manager’s absence and drives store sales, team member engagement, and customer advocacy through leadership focused on people, processes, partners, and performance. The Assistant Store Manager leads approximately ten people, including Department Managers and Receivers. They develop store leaders and teams, promote Sprouts’ leadership behaviors and values, improve customer satisfaction, communicate expectations and changes, and provide constructive feedback. They manage store performance and operations, including profit and loss, inventory, labor, expenses, compliance, safety, sales execution, ordering, receiving, merchandising, pricing, and backroom organization. They also exercise independent judgment in supervising team members and make recommendations on hiring, promotion, discipline, termination, performance management, and staffing. The position pays $70,304.00–$110,100.31 per year, with pay determined by applicable experience and qualifications. The role requires a flexible schedule based on business needs, including nights, weekends, and holidays, Food Safety certification, and physical work that includes lifting, pushing and pulling merchandise, and standing and walking for extended periods.

Requirements

Must be at least 21 years of age.
High school diploma or equivalent.
One to three years of retail experience, or an acceptable combination of education and experience.
Demonstrated success leading perishable and non-perishable department operations, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, leader development, performance appraisals, deadlines, inventory and shrink, sales promotions, and merchandising.
Professional written and verbal communication skills, attention to detail, analytical ability, and solution-focused decisiveness.
Proficiency in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
Flexibility to work a schedule that changes with business needs, including nights, weekends, and holidays.
Must have and maintain Food Safety certification.
Ability to lift 60 pounds between 15 and 70 inches above the ground; lifting heavier items is occasionally required.
Ability to push and pull racks and U-boats of merchandise throughout a typical day, requiring 80 to 100 pounds of force.
Ability to stand continuously on hard surfaces, walk up to two miles, reach vertically to upper levels, and transfer items horizontally.
Wear task-appropriate personal protective equipment, including non-slip closed-toe shoes, long pants, and gloves, including latex and/or cut-resistant gloves.

Nice To Haves

A degree in business management, marketing, retailing, communications, advertising, or a related field is preferred.

Responsibilities

Model Sprouts’ leadership behaviors and positively shape the store’s culture.
Develop the store leadership team and motivate and engage team members to deliver an exceptional customer experience.
Lead approximately ten Department Managers and Receivers with courtesy, respect, integrity, and care.
Motivate and develop the management team by consistently modeling and advocating Sprouts leadership behaviors.
Celebrate store successes and identify and address opportunities for continuous improvement.
Teach team members to exceed customer expectations and improve customer satisfaction.
Demonstrate advanced product knowledge when assisting customers and training team members.
Communicate expectations, policy changes, new initiatives, and product knowledge.
Give and receive constructive feedback and direction to support communication and collaboration within store teams and with store support partners.
Respond to emergencies, crises, equipment failures, and other issues with urgency.
Manage profit and loss, inventory, labor, and expenses at optimum levels and meet targets as a rate to sales.
Maintain compliance with safety and food safety requirements and recommendations, as measured through Ecolab and PCR audits.
Identify safety, security, and loss-prevention concerns and work with the BPS team to resolve them.
Ensure compliance with federal, state, and company laws, regulations, and standards related to labor, health, safety, and sanitation, maintaining a safe and clean environment.
Drive sales growth and store experience execution in accordance with Educate and Enrich standards, including 8+ store conditions, ad directives, top item knowledge, and department schematics.
Maintain top-item in-stock conditions in all departments through fresh item management, perpetual inventory, and computer-assisted ordering.
Oversee inventory activities, including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise, with attention to code dates and sanitation.
Oversee invoices from distribution centers and vendors and report discrepancies to suppliers as needed.
Lead Receivers and oversee backroom organization, cleanliness, and safety.
Help build and maintain sales-floor displays in accordance with company programs and standards.
Verify that products are fresh, labeled, and priced accurately.
Oversee price changes and stay current on sale prices.
Supervise Department Managers and assigned team members by directing work, evaluating performance, coaching leaders, assigning responsibilities, and identifying development opportunities.
Make recommendations regarding hiring, promotion, discipline, termination, performance management, leadership development, corrective action, and staffing matters.

Benefits

Competitive pay.
Sick time plan for the employee or immediate family members.
Vacation accrual plan.
Career growth opportunities.
15% discount on purchases at Sprouts for the employee and one other household family member.
Flexible schedules.
Employee Assistance Program (EAP).
401(k) retirement savings plan with a company match.
Company-paid life insurance.
Contests and appreciation events throughout the year.
Bonus based on company and/or individual performance, subject to eligibility requirements.
Medical, dental, and vision coverage, subject to eligibility requirements.
Health Savings Account with company match, subject to eligibility requirements.
Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
Company-paid short-term disability coverage, subject to eligibility requirements.
Paid parental leave for mothers and fathers, subject to eligibility requirements.
Paid holidays, subject to eligibility requirements.
DailyPay access for eligible employees to transfer earned pay before payday at no extra cost.