Assistant Store Manager - Harrisburg
About The Position
The Assistant Store Manager supports the Store Manager in running daily store operations and delivering exceptional client experiences while driving sales and profitability. The role leads, coaches, and develops the team; recruits and onboards talent; provides performance feedback and mentorship; and builds an inclusive, accountable, learning-oriented culture. The Assistant Store Manager also resolves client concerns, supports loyalty and personalized experiences, maintains Sephora's store and brand standards, ensures policy compliance, and optimizes inventory and staffing resources. This is a salaried, exempt, full-time, regular, on-site leadership position at Sephora's Harrisburg store. The role requires availability for evenings, weekends, and holidays, and includes physical work such as lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for the entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $60,100 to $73,600; employees may also be eligible for bonuses.
Requirements
- Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and elevating team performance through hands-on leadership.
- Strong leadership and business acumen, including the ability to recruit, inspire, and develop talent.
- Strong communication and interpersonal skills, including the ability to build trust, deliver constructive feedback, and facilitate open dialogue.
- Commitment to coaching, mentorship, actionable feedback, learning, and accountability.
- Experience creating personalized client experiences that build loyalty while balancing operational priorities and driving business growth.
- Availability to work evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for the entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.
Responsibilities
- Collaborate with the Store Manager to ensure smooth daily operations and deliver exceptional client experiences while driving sales and profitability.
- Lead, coach, inspire, and empower the team to meet performance goals and foster growth, development, and accountability.
- Attract, hire, and onboard talent to build a diverse and inclusive team.
- Deliver real-time coaching, actionable feedback, and ongoing support to develop associates.
- Conduct performance appraisals and provide feedback and mentorship to support team members' career development and engagement.
- Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
- Maintain a visually inspiring, immaculate store environment and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources and adapt to shifting priorities and opportunities.
Benefits
- Medical, dental, and vision coverage
- Employer-paid disability and life insurance
- 401(k) with a 4% employer match
- Flexible spending account (FSA) and health savings account (HSA) programs
- Student Debt Retirement plan, with qualifying student loan payments earning the Sephora 401(k) match
- Paid vacation time off and paid sick time off
- Protected leave
- Training and leadership development
- Tuition reimbursement
- 30% discount on merchandise and services
- Opportunities for free products or gratis
- Flash sale discounts on LVMH brand products
- Free mental health and financial coaching resources with 24/7 access
- Volunteer and donation matching
- Potential eligibility for bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
