Assistant Store Manager - Harrisburg
About The Position
The Assistant Store Manager supports store operations and the client experience in partnership with the Store Manager. This role leads and develops the store team, drives sales and profitability, recruits and onboards talent, and ensures the store meets Sephora’s operational, policy, and brand standards. The Assistant Store Manager delivers excellent client service, resolves concerns, encourages loyalty engagement, and optimizes inventory and staffing resources in a fast-paced retail environment. The position is on-site at The Shoppes at Susquehanna Marketplace in Harrisburg, Pennsylvania. Availability is required for evenings, weekends, and holidays. Physical requirements include lifting and carrying up to 50 pounds; bending and stretching to stock shelves; standing and walking the sales floor for the entire shift; working in a fragrance-filled environment; and handling and applying products to clients, with or without accommodation.
Requirements
- Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and improving team performance through hands-on leadership.
- Strong leadership and business acumen, including the ability to recruit, inspire, and develop talent.
- Outstanding communication and interpersonal skills, including the ability to build trust and deliver constructive feedback.
- Commitment to coaching, mentorship, actionable feedback, learning, and accountability.
- Experience creating memorable, personalized client experiences that build loyalty while balancing operational priorities and business growth.
- Availability to work evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.
Responsibilities
- Collaborate with the Store Manager to support smooth daily operations and deliver exceptional client experiences while driving sales and profitability.
- Lead, coach, inspire, and empower team members to meet performance goals and foster growth, development, and accountability.
- Attract, hire, and onboard talent, building a diverse and inclusive team.
- Provide ongoing learning, real-time coaching, actionable feedback, and support to help associates reach their potential.
- Conduct performance appraisals and provide mentorship to support team members’ career development and engagement.
- Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
- Maintain a visually inspiring and immaculate store environment and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources while adapting to changing priorities and opportunities.
Benefits
- Medical, dental, and vision coverage
- Disability and life insurance fully covered by Sephora
- 401(k) with a 4% match
- FSA and HSA programs
- Student Debt Retirement plan, allowing qualifying student loan payments to earn the Sephora 401(k) match
- Paid vacation time off, paid sick time off, and protected leave
- Training, tuition reimbursement, and leadership development
- 30% discount on merchandise and services
- Opportunities for free products or “gratis” and flash sale discounts on LVMH brand products
- Free mental health and financial coaching resources with 24/7 access
- Volunteer and donation matching
- May be eligible to earn bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
