Assistant Store Manager
About The Position
The Assistant Store Manager at TJ Maxx supports store performance and operations while fostering an inclusive, supportive environment. The role helps the team deliver positive customer experiences in a fast-paced retail setting. Responsibilities span sales and expense performance, merchandising, backroom and frontline operations, customer service, cash office, markdowns, scheduling, shipping and receiving, and loss prevention. The position also develops Associates, communicates and implements store initiatives, and supports plans to meet operational and customer service targets.
Requirements
- At least 2 years of retail leadership experience as an Assistant Manager or Store Manager.
- Demonstrated ability to lead, develop, and empower a large team.
- Excellent organizational and communication skills, including the ability to influence others and provide effective feedback and mentorship.
- Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
- Strong follow-through skills to implement tasks and initiatives successfully.
Responsibilities
- Support store sales results, manage expenses, and oversee key operations, including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
- Focus on minimizing shrink and damages.
- Attract, recruit, train, develop, and mentor Associates, fostering a supportive environment and positive experiences for Associates and customers.
- Communicate and implement action plans for projects, targets, company initiatives, and store changes.
- Provide input on succession planning to meet future needs.
- Implement strategies to meet sales, expense, and customer service targets.
- Coordinate loss prevention and operational programs and improve store layout and efficiency.
Benefits
- Associate discount, including eligible family members.
- 401(k) match.
- Medical, dental, and vision coverage.
- Health Savings Account (HSA) and health care Flexible Spending Account (FSA).
- Life insurance and short- and long-term disability coverage.
- Paid holidays, vacation, sick, bereavement, and parental leave.
- Employee Assistance Program (EAP).
- Incentive programs.
- Auto and home insurance discounts.
- Scholarship program.
- Adoption and surrogacy assistance.
- Smoking cessation assistance.
- Child care and cell phone discounts.
- Pet insurance and legal insurance.
- Credit union access.
- Referral bonuses.
- Training and development programs.
- Global physical, financial, and emotional well-being programs.
- Career growth opportunities.
- Competitive salary and overtime eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
