Assistant Store Manager

Sprouts Farmers Market•Goleta, CA

About The Position

At Sprouts Farmers Market, the Assistant Store Manager directs business processes at an assigned store and delivers positive results. The role requires competency across perishable and non-perishable departments to ensure programs and processes are executed to drive sales and efficiency. The Assistant Store Manager inspires and motivates a team to provide superior customer service in a fast-paced, friendly environment while complying with company safety, labeling, health, and weights and measures standards. The role oversees the entire store in the Store Manager’s absence and drives store sales, team member engagement, and customer advocacy through leadership across people, processes, partners, and performance. The Assistant Store Manager leads approximately ten Department Managers and Receivers, develops the store leadership team, and promotes a customer-focused and continually improving store culture. The role oversees store operations, inventory, labor, expenses, food and workplace safety, merchandising, receiving, pricing, and compliance. The position also exercises independent judgment in supervising assigned team members and making recommendations on employment and performance matters.

Requirements

  • Be at least 21 years of age.
  • High school diploma or equivalent.
  • One to three years of retail experience, or an acceptable combination of education and experience.
  • Demonstrated success leading perishable and non-perishable department operations, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, leader development, performance appraisals, deadlines, inventory and shrink, sales promotions, and merchandising.
  • Professional written and verbal communication skills, attention to detail, analytical ability, and solution-focused decisiveness.
  • Proficiency in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
  • Flexibility to work a schedule that changes based on business needs, including nights, weekends, and holidays.
  • Have and maintain Food Safety certification.
  • Ability to lift 60 pounds between 15 and 70 inches above the ground; heavier lifting is occasionally required.
  • Ability to push and pull merchandise racks and U-boats, with push and pull force ranging from 80 to 100 pounds.
  • Ability to stand continuously on hard surfaces, walk up to two miles, reach vertically to upper levels, and transfer items horizontally.
  • Wear task-appropriate PPE, including non-slip closed-toe shoes, long pants, and gloves, including latex and/or cut-resistant gloves.

Nice To Haves

  • A degree in business management, marketing, retailing, communications, advertising, or a related field.

Responsibilities

  • Model Sprouts leadership behaviors and positively shape the store culture in alignment with Sprouts values.
  • Develop and motivate the store leadership team and team members to deliver an exceptional customer experience.
  • Lead approximately ten Department Managers and Receivers with courtesy, respect, integrity, and care.
  • Celebrate store successes and identify and address opportunities for continuous improvement.
  • Teach team members to exceed customer expectations and demonstrate advanced product knowledge when assisting customers and training staff.
  • Communicate expectations, policy changes, new initiatives, and product knowledge; provide and receive constructive feedback and direction.
  • Address emergencies, crises, equipment failures, and other issues effectively and with urgency.
  • Manage inventory, labor, and expenses to meet targets as a rate to sales.
  • Maintain compliance with safety and food safety recommendations and requirements, including Ecolab and PCR audits.
  • Identify safety, security, and loss-prevention concerns and work with the BPS team to resolve them.
  • Ensure compliance with federal, state, and company regulations and standards, including labor, health, safety, and sanitation requirements.
  • Drive sales growth and store experience execution in line with Educate and Enrich standards, including store conditions, advertising directives, top-item knowledge, and department schematics.
  • Maintain top-item in-stock conditions through fresh-item management, perpetual inventory, and computer-assisted ordering.
  • Oversee inventory activities, including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise, with attention to code dates and sanitation.
  • Oversee distribution-center and vendor invoices and report discrepancies to suppliers as needed.
  • Lead Receivers and maintain backroom organization, cleanliness, and safety.
  • Help build and maintain sales-floor displays in compliance with company programs and standards.
  • Verify that products are fresh, labeled, and priced accurately; oversee price changes and stay current on sale prices.
  • Supervise Department Managers and assigned team members, including directing work, evaluating performance, coaching, assigning responsibilities, identifying development opportunities, and making recommendations on hiring, promotion, discipline, and termination.
  • Provide recommendations on employment decisions, performance management, leadership development, corrective action, and staffing matters for consideration by store leadership.
  • Oversee the store in the Store Manager’s absence.

Benefits

  • Competitive pay.
  • Sick time plan for the employee or immediate family members.
  • Vacation accrual plan.
  • Opportunities for career growth.
  • 15% discount on purchases at Sprouts for the employee and one other household family member.
  • Flexible schedules.
  • Employee Assistance Program (EAP).
  • 401(k) retirement savings plan with a generous company match.
  • Company-paid life insurance.
  • Contests and appreciation events throughout the year.
  • Bonus based on company and/or individual performance, subject to eligibility requirements.
  • Affordable medical, dental, and vision coverage, subject to eligibility requirements.
  • Health Savings Account with company match, subject to eligibility requirements.
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
  • Company-paid short-term disability coverage, subject to eligibility requirements.
  • Paid parental leave for mothers and fathers, subject to eligibility requirements.
  • Paid holidays, subject to eligibility requirements.
  • DailyPay access for eligible employees, allowing earned pay to be transferred before payday at no extra cost.
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