Assistant Store Manager

Tommy Bahama•Plano, TX

About The Position

The Assistant Store Manager supports the Store Manager in leading store operations and the team, helping create a welcoming, island-inspired lifestyle experience for guests and employees. The role leads by example through motivation, support, and communication, with a focus on exceptional guest service, sales performance, and team development. The Assistant Store Manager builds guest relationships and models effective sales and service behaviors, works with the Store Manager to achieve the sales plan through planning, execution, business analysis, and efficient store processes, and fosters a learning environment that coaches and develops Retail Team Members. The position also supports hiring, merchandising, and presentation adjustments, and may perform other duties necessary to support the business.

Requirements

  • At least 3 years of retail experience.
  • At least 2 years of management team supervision experience.
  • Exposure to merchandising and retail visual concepts.
  • Experience coaching and developing a team.
  • Strong leadership and organizational skills.
  • Ability to collaborate, analyze reports, identify opportunities, and take initiative in making merchandising and presentation adjustments.
  • College degree in Business or a related field.
  • Ability to lift and/or move up to approximately 50 pounds frequently.
  • Frequent bending, stooping, and kneeling; occasional ladder climbing; and routine standing for the duration of a shift, up to 8 hours.
  • Ability to work varied hours and days, including nights, weekends, and holidays as needed.

Responsibilities

  • Partner with the Store Manager to lead by example through motivation, support, and communication, creating an exceptional experience for internal and external guests.
  • Build sales and service relationships with guests across store operations and model key sales and service behaviors for team members.
  • Work with the Store Manager to achieve the sales plan through planning, execution, business analysis, and streamlining store processes.
  • Coach and develop Retail Team Members and create a learning environment that supports sales and internal career growth.
  • Support thoughtful hiring and establish clear performance expectations.
  • Analyze reports, identify opportunities, and take initiative in merchandising and presentation adjustments.
  • Perform other duties as required to support the business.
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