Full-Time Assistant Store Manager
About The Position
The Assistant Store Manager assists the Store Manager with the store’s daily operations and demonstrates leadership by maximizing profitability, sales, and the customer service experience. The role contributes significantly to store sales and is goaled against the store’s monthly sales plan. The Assistant Store Manager helps hire, train, motivate, manage, and retain associates so they can achieve sales and profit goals, while modeling and coaching exceptional customer service. When the Store Manager is on duty, the Assistant Store Manager helps ensure excellent visual presentation and housekeeping standards and operates the store according to company guidelines, including loss-control practices. The position is based at the Soho location five days a week and requires open availability, including weekends and holidays. The company seeks someone who is hardworking, motivated, organized, efficient, adaptable, energetic, professional, collaborative, supportive, communicative, and committed to a strong work ethic.
Requirements
- At least three years of experience in luxury retail management.
- Full understanding of specialty retail, including business development, visual merchandising, and store operations.
- Computer skills, including operating a retail point-of-sale system and using Word, Excel, and email.
- Strong leadership, critical-thinking, and problem-solving skills, including the ability to delegate work and responsibility to staff.
- Strong verbal and written communication skills to communicate company goals and objectives.
- A positive, outgoing, high-energy, entrepreneurial personality that is sales-focused and takes ownership of the store’s business.
- Ability to mentor and lead staff and peers, develop individual strengths, and identify opportunities.
- Ability to train staff in customer service, selling, and operations.
- Open availability, including weekends and holidays.
Responsibilities
- Achieve and exceed individual productivity and sales goals.
- Assist in achieving and exceeding the store’s productivity and sales goals.
- Model exceptional customer service and coach staff to provide the same level of service.
- Practice and teach client development to staff.
- Assist the Store Manager in recruiting, training, motivating, and retaining quality sales associates.
- Assist the Store Manager in evaluating associates’ performance against goals.
- Help maintain high visual merchandising and housekeeping standards.
- Perform daily opening and closing procedures, including paperwork reconciliation and other operational tasks.
- Protect store assets and inventory, and bring potential shrinkage information to the Store Manager’s attention.
- Enforce company policies and procedures.
- Manage client books and perform clienteling.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
