Assistant Store Manager
About The Position
The Assistant Store Manager is a key store leader who works closely with the Store Manager to support daily operations, customer service, production, and team development. The role is hands-on and includes stepping into the Store Manager role when needed, leading with professionalism and integrity, and helping execute operational plans to meet performance and budget goals. The position supports a welcoming, mission-aligned environment for customers, donors, and staff. It involves coaching and developing team members, assisting with staffing and scheduling, monitoring donations and merchandise needs, ensuring compliance with company policies and safety standards, and reviewing store reports. The role offers development across store operations, people leadership, and performance management, with a stated career path from Assistant Store Manager to Store Manager and Area Manager.
Requirements
- A reliable vehicle and valid NYS driver’s license.
- Strong verbal and written communication skills.
- Proven leadership ability and sound judgment.
- A passion for service, growth, and developing people.
- Ability to stand and walk for extended periods.
- Ability to bend and reach frequently and perform repetitive tasks such as tagging and hanging.
- Ability to lift, push, pull, and carry up to 50 lbs. regularly.
Nice To Haves
- One year of retail management experience is preferred.
Responsibilities
- Support and lead store operations, customer service, production, and team development.
- Step into the Store Manager role when needed and lead by example with professionalism and integrity.
- Execute daily, monthly, and annual operational plans to meet performance and budget goals.
- Train, coach, and develop team members while reinforcing service and production standards.
- Create a welcoming, mission-aligned environment for customers, donors, and staff.
- Assist with scheduling and staffing strategies to meet production and sales demands.
- Monitor donation levels and coordinate merchandise needs with the warehouse.
- Build proficiency across all areas of store operations and production.
- Ensure compliance with HR policies, safety standards, loss prevention, and company procedures.
- Prepare and review store reports, and lead and participate in team meetings and huddles.
Benefits
- Bonus eligibility tied to individual and store performance.
- Regular pay and benefits reviews to remain competitive and reward performance.
- Ongoing skill development and leadership training.
- Internal advancement opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
