Assistant Store Manager

AT&T•Simi Valley, CA

5d•$53,200 - $79,800•Onsite

About The Position

The Assistant Store Manager partners with a store manager to oversee the daily operations of an AT&T retail store. The role includes supporting merchandising and product launches, helping meet and exceed sales objectives, and ensuring customers have an extraordinary experience with AT&T products and services. The Assistant Store Manager also conducts outreach and promotional activities, including off-site events as needed, and coaches retail sales consultants to help them achieve sales and service goals. AT&T provides paid training to support leadership development.

Requirements

Excellent communication and leadership skills.
Three or more years of sales and/or customer experience in telecommunications or a related industry.
Prior management experience.
Well-developed planning, analytical, and problem-solving skills.
Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
Ability to collaborate with key stakeholders on initiatives beyond store walls.
Strategic perspective and ability to champion change.
Ability to inspire a team through high performance, collaboration, and teamwork.
Ability to use professional expertise to solve problems and analyze issues.
Initiative and a results-oriented approach.

Responsibilities

Partner with the store manager to oversee daily retail store operations.
Assist with merchandising and product launches.
Help meet and exceed sales objectives.
Ensure customers receive an extraordinary experience with AT&T products and services.
Conduct outreach and promotional activities, including off-site events as needed.
Coach retail sales consultants to help them meet sales and service goals.
Collaborate with key stakeholders on initiatives beyond store walls.
Champion change and inspire high performance, collaboration, and teamwork.
Take initiative, solve problems, analyze issues, and strive to achieve results.

Benefits

Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire.
Paid parental leave.
Paid caregiver leave.
Additional sick leave may be available beyond what state and local law require; it is unprotected.
Adoption reimbursement.
Short- and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefit programs, including critical illness, accident hospital indemnity, and group legal.
Employee Assistance Programs (EAP).
Employee wellness programs.
Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.