Assistant Store Manager

WILD BILLS TOBACCO STAFFING LLC • Benton Charter Township, MI

7d

About The Position

The Assistant Store Manager supports the Store Manager in all aspects of store operations, including managing employees, providing excellent customer service, and maximizing sales. The role helps develop and implement strategies to improve store performance and profitability while maintaining a positive, welcoming environment for customers and employees. It is a development role for people who aspire to become a Retail Store Manager.

The position involves managing daily store operations, with most business hours spent on the sales floor greeting customers, coaching employees, and running the business. The Assistant Store Manager opens and closes the store and must be able to work full-time hours, including evenings, weekends, and holidays.

Requirements

• At least 21 years of age.
• Completion of a high school degree.
• Knowledge of written communication, customer service, Microsoft Office, store operations, and basic addition and subtraction.
• Ability to work evenings, weekends, and holidays.
• Ability to work 12-hour shifts at times.
• Ability to stand for long periods.
• Ability to lift up to 50 pounds.

Responsibilities

• Assist in recruiting, interviewing, selecting, and retaining store employees.
• Assist in managing and developing employees for optimal performance in sales and store operations.
• Assist in developing the team's selling skills.
• Educate the team about products sold in the store.
• Help ensure smooth and efficient store operations, including inventory management, expense monitoring, promotional execution, and employee scheduling.
• Provide excellent customer service by handling inquiries and complaints, resolving issues, and supporting a positive shopping experience.
• Maintain product knowledge and awareness of current product launches and promotions.
• Build customer relationships and suggest products.
• Meet or exceed store sales and operational goals.
• Collaborate with the Store Manager and other employees to meet or exceed operational and financial targets.
• Maintain a safe, clean, and organized store environment and implement and enforce company policies and procedures.
• Provide the Store Manager with feedback and recommendations about employees, operations, and sales, including process improvements, training, marketing strategies, and product offerings.
• Manage daily store operations, including inventory, cash handling, staffing, customer service, and cleanliness.
• Spend most business hours on the sales floor greeting customers, coaching employees, and running the business.
• Open and close the store.

Benefits

• Health, dental, vision, and life insurance effective after 60 days of employment.
• 401(k) after 90 days of employment.
• Merchandise discounts.
• Development and growth opportunities.
• Monthly bonus potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED