Assistant Store Manager

Heyday Skincare Corporate • Upper East Side, NY

34d • Onsite

About The Position

As Assistant Store Manager, you partner with the Store Manager to lead your team and drive shop profitability. Leading by example, you teach and deliver best-in-class service to both employees and Heyday clients. You maintain an organized, informed, and drama-free workplace, ensuring it is always ready for success. You empower your team with the tools, information, and confidence needed to provide an exceptional Heyday experience to every client.

Requirements

• Experience in managing P&L and achieving financial performance targets across multiple health and wellness industry locations.
• Basic understanding of employment law, policies, processes, and programs.
• Proficiency in Microsoft Office and Google Workspace.
• Flexible schedule, including availability to work days, nights, weekends, and holidays, and travel as needed.
• Background in hospitality and client service.

Nice To Haves

• College degree preferred.

Responsibilities

• Help manage and develop 25+ team members, creating a culture of ownership and results.
• Provide high-level service and hospitality to all clients.
• Manage all day-to-day tasks and operations
• Build and foster relationships with employees and clients
• Drive revenue through scheduling optimization and shop utilization
• Assist in the development of business plans to achieve shop forecasts and goals
• Partner with Marketing to develop new client acquisition and retention plans
• Help manage the shop’s P&L to increase revenue and manage expenses

Benefits

• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Employee discounts
• Competitive Hourly Wage
• Product, Membership, and Package Commission
• Discounted facials
• Friends & Family Discount on Services
• 35% Product Discount
• Paid Sick Time
• Medical, Dental, Vision Benefits
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree