Assistant Store Manager

La Lomita, Inc.•Kyle, TX

7d•Onsite

About The Position

The Assistant Store Manager provides outstanding customer service, maintains a clean and customer-friendly store, stocks and merchandises products, and operates the register. The role also supervises daily store operations in the absence of the Store Manager or Assistant Manager. Work is performed primarily inside a retail store, with daily driving and occasional work outdoors.

Requirements

At least three years of experience in a convenience store and/or food service environment.
Experience with professional cash-handling procedures.
Basic computer knowledge.
Possess a Texas Alcohol Beverage Commission card to sell alcohol.
High school diploma or equivalent.
Comfort working in a fast-moving, demanding environment.
Positive, can-do attitude and a strong sense of ownership.
High energy, strong work ethic, and self-motivation to achieve excellence.
Excellent customer service and interpersonal skills.
Effective leadership, coaching, and management behaviors.
Ability to teach, demonstrate, communicate, and promote a guest-focused attitude and approach.

Responsibilities

Provide professional and friendly assistance to customers, vendors, and other associates.
Perform basic math, collect payments, make accurate change, maintain an accurate cash drawer, and operate the cash register.
Follow and enforce company policies and established procedures, and comply with state and federal laws related to alcohol, tobacco, and lottery sales.
Ensure associates follow company policies, procedures, and applicable laws; coach associates when needed.
Perform and assist with regular cleaning to keep the store orderly, including bathrooms and fuel dispensers.
Participate in stocking items and marketing promotions.
Supervise and give instructions in the absence of the Store Manager or Assistant Manager.
Check in merchandise deliveries from vendors.
Put out the lottery book.
Resolve customer concerns, complaints, and requests promptly, and report customer feedback and actions taken to the Store Manager.