Assistant Store Manager

Goodwill Industries Of Middle Ga • Warner Robins, GA

27d

About The Position

The Assistant Store Manager assists the Store Manager with operating a retail store that sells new and used merchandise. The role supports employee scheduling and supervision, store safety and security, sales, inventory handling, daily administrative and clerical operations, and staff training. The Assistant Store Manager also serves as a professional example of a strong work ethic for people receiving training or job placement assistance through Goodwill, and helps maintain effective customer service and store operations.

Requirements

• Sales and cashier experience.
• Sufficient knowledge of accounting and bookkeeping procedures to handle daily store operations, paperwork, and accountability.
• Initiative and willingness to work.
• Good verbal and written communication skills.
• Some retail sales management experience.
• Several years of customer service experience.
• Ability to assist, instruct, and advise store personnel professionally.
• Availability to work days, evenings, and weekends as scheduled.
• Ability to lift 50 pounds.
• Ability to stand for long periods, averaging eight hours per shift, and to bend and stoop repetitively.

Nice To Haves

• College education is preferred; experience may be substituted for education.

Responsibilities

• Assist the Store Manager with scheduling employees and supervising store personnel to ensure compliance with agency policies and procedures.
• Assist in instructing and enforcing store safety and security procedures.
• Help store personnel sell merchandise and participate in personal sales.
• Receive and check incoming inventory, returns, stock transfers, and donations; place stock in the appropriate store area and on selling fixtures.
• Ensure sales employees use correct sales procedures and methods.
• Assist with daily administrative and clerical functions, cash transactions, bank deposits, and supply ordering.
• Help maintain store records, review and analyze sales receipts, and determine the efficiency of store operations.
• Train store personnel according to established guidelines, policies, and procedures.
• Assist customers and handle customer complaints.
• Model a strong work ethic and passion for quality while instructing people who come to Goodwill for training or job placement assistance.
• Inform the Store Manager of significant events and respond to management requests and deadlines.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed