Assistant Store Manager

The TJX Companies, Inc.•Wilson, NC
•$56,577 - $77,762•Onsite

About The Position

Marshalls, part of TJX Companies, is seeking an Assistant Store Manager to foster an inclusive and supportive environment and empower the team to deliver positive customer experiences. The role supports store performance, sales results, expense management, and key store operations, including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving. It also focuses on minimizing shrink and damages. The Assistant Store Manager recruits, trains, develops, and mentors Associates, communicates and implements action plans and company initiatives, and contributes input to succession planning. The role implements strategies to achieve sales, expense, and customer service targets; coordinates loss prevention and operational programs; and works to improve store layout and efficiency. This is a bonus- and overtime-eligible position with a starting pay range of $22.70 to $31.20 per hour, approximately $56,576.57 to $77,761.63 annually. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • At least 2 years of retail leadership experience as an Assistant Store Manager or Store Manager.
  • Demonstrated ability to lead, develop, and empower a large team.
  • Excellent organizational and communication skills.
  • Ability to influence others and provide effective feedback and mentorship.
  • Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
  • Strong follow-through skills to implement tasks and initiatives successfully.

Responsibilities

  • Support store performance by managing sales results and expenses.
  • Oversee operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
  • Focus on minimizing shrink and damages.
  • Attract, recruit, train, develop, and mentor Associates.
  • Foster a supportive environment and positive experiences for Associates and customers.
  • Communicate and implement action plans for projects, targets, company initiatives, and store changes.
  • Provide input on succession planning.
  • Implement strategies to meet sales, expense, and customer service targets.
  • Coordinate loss prevention and operational programs.
  • Improve store layout and efficiency.

Benefits

  • Associate discount, including for eligible family members
  • 401(k) match
  • Medical, dental, and vision insurance
  • Health savings account (HSA)
  • Health care flexible spending account (FSA)
  • Life insurance
  • Short- and long-term disability
  • Paid holidays, vacation, sick leave, bereavement leave, and parental leave
  • Employee assistance program (EAP)
  • Incentive programs
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption and surrogacy assistance
  • Smoking cessation program
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • Competitive salary and benefits package
  • Training and development programs
  • Global physical, financial, and emotional well-being programs
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