Assistant Store Manager

Brookshire Grocery Company•Wills Point, TX

3d•Onsite

About The Position

The Assistant Store Manager manages staff and operations across various store departments to ensure product quality, food and physical safety, and appropriate inventory levels. The role oversees merchandising plans, compliance with Company standards and procedures, store sales and profits, and customer service. It supports store operations and expense management to maximize cash flow, EBITDA, sales, gross margin, and net profit. The position includes managing and developing partners, maintaining store conditions and safety, overseeing inventory and merchandising, and ensuring accurate pricing and cash handling. The Assistant Store Manager frequently opens or closes the store and may work variable shifts, including nights, weekends, and holidays. Work is generally performed in a retail store, with occasional exposure to outdoor weather, extreme temperatures, wet conditions, cleaning agents, and quiet to moderate noise.

Requirements

Must be at least 18 years old.
An associate degree in a related field and two or more years of related experience, or an equivalent combination of experience and/or higher education.
Must obtain HIPAA certification through the Company LEARN/LMS program within two weeks of starting.
Must obtain Tobacco/Alcohol certification (TABC/LACT/AATC/ABLE) through the Company LEARN/LMS program within two weeks of starting, where applicable.
Must obtain Manager Food Safety certification through the Company LEARN/LMS program within two weeks of starting.
Must obtain Anti-Money Laundering certification through the Company LEARN/LMS program within two weeks of starting.
Advanced knowledge of retail grocery store operations.
Intermediate understanding of Company checkout policies and procedures.
Intermediate knowledge of applicable state laws regarding the sale of alcohol, tobacco, and lottery.
Intermediate knowledge of anti-money laundering and other government regulations relating to monetary transactions.
Intermediate knowledge of cash registers and, if applicable, on-site fuel station procedures.
Basic mathematical skills.
Ability to lead and motivate others and communicate effectively in writing and verbally with customers and partners.
Ability to remain professional and courteous with customers.
Ability to organize, prioritize, manage time, prepare reports and business correspondence, and maintain attention to detail.
Ability to carry out short-term strategic objectives aligned with Company initiatives and to multitask in a fast-paced environment.
Ability to evaluate partner performance and make corrections tactfully.
Ability to maintain confidentiality and learn new technology systems, methods, and processes.
Ability to perform basic Microsoft Office functions.
Ability to work safely with sharp objects such as knives and box cutters and to operate a manual or electric pallet jack.
Ability to work variable shifts, including nights, weekends, and holidays.
Must remain attentive to potential hazards, remedy them or place appropriate warning signs or devices as soon as reasonably possible, and report hazards that cannot be immediately remedied to a supervisor.
Attendance at work is required.
Partners must be at least 21 years old to drive for Company business under the BGC Business Driver Policy.

Responsibilities

Manage staff, including interviewing, hiring, training, developing, assigning and directing work, evaluating performance, recognizing and disciplining partners, scheduling, and resolving complaints and problems.
Ensure effective training of partners in supervised departments.
Review historical data to forecast sales from advertisements and promotions; manage inventory and in-stock levels; review profit and loss, sales, shrink, and labor data; and report related issues to upper management.
Maintain and improve sales performance, cash flow, public relations, product quality, and work standards.
Frequently open or close the store and ensure it is presentable, adequately staffed, safe, responsive to customers, and fiscally responsible with cash and monetary assets.
Oversee asset protection, including alarm systems, key control, and merchandise protection.
Lead safety processes, including monthly self-inspections, safety team meetings, incident reporting, and safety-supply management.
Enforce quality control and food safety standards across multiple departments and ensure dated products are stocked and rotated properly.
Conduct store inspections and take action to ensure store conditions meet Company standards.
Oversee pricing and direct store delivery duties, including price verification, signage accuracy, backroom organization, and backdoor security.
Review planograms and implement merchandising plans, displays, store layouts, and category promotions to increase sales.
Develop and implement loss-prevention and shrink-reduction initiatives.
Plan short-term objectives aligned with banner strategies, anticipate problems, and revise plans as circumstances change.
Assist in directing store operations and managing operating expenses to maximize cash flow, EBITDA, sales, gross margin, and net profit.
Maintain a clean, safe, and sanitary work and shopping environment by following Company safety procedures.
Model exemplary customer service and enforce customer engagement standards, including greeting customers, answering questions, and responding to complaints.
Check inventory on trucks, unload products, and ensure accurate inventory, product ordering, and related paperwork.