Assistant Store Manager

Sprouts Farmers Market•Santa Barbara, CA

About The Position

At Sprouts Farmers Market, the Assistant Store Manager directs business processes at an assigned store and delivers positive results. The role requires competence across perishable and non-perishable departments to ensure teams execute programs and processes that drive sales and efficiency. The Assistant Store Manager inspires and motivates a team to provide superior customer service in a fast-paced, friendly environment while complying with company safety, labeling, health, and weights and measures standards. The role oversees the entire store in the Store Manager’s absence and drives store sales, team member engagement, and customer advocacy through leadership focused on people, processes, partners, and performance. The Assistant Store Manager leads approximately ten people, including Department Managers and Receivers, and exercises independent judgment in supervising managers and assigned team members. Responsibilities include directing work, evaluating performance, coaching leaders, assigning responsibilities, identifying development opportunities, and making recommendations related to hiring, promotion, discipline, termination, performance management, leadership development, corrective action, and staffing. Store leadership regularly relies on the Assistant Store Manager’s recommendations in personnel decisions. The role owns store P&L performance, including managing inventory, labor, and expenses to targets as a rate to sales. It leads sales growth and store execution, inventory and merchandise processes, customer service, compliance, safety, and backroom organization. The position requires flexibility to work a changing schedule based on business needs, including nights, weekends, and holidays, and involves physical activity and use of store and office equipment.

Requirements

Must be at least 21 years of age.
High school diploma or equivalent required; a degree in business management, marketing, retailing, communications, advertising, or a related field is preferred.
1–3 years of retail experience, or an acceptable combination of education and experience.
Demonstrated success leading perishable and non-perishable department operations, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, developing leaders, performance appraisals, deadlines, inventory and shrink, sales promotions, and merchandising.
Professional written and verbal communication skills, attention to detail, analytical ability, and solution-focused decisiveness.
Proficiency in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
Flexibility to work a schedule that changes based on business needs, including nights, weekends, and holidays.
Must have and maintain Food Safety certification.
Ability to lift 60 pounds between 15 inches and 70 inches above the ground; lifting heavier items is occasionally required.
Ability to push and pull racks and U-boats of merchandise throughout a typical day, with required push and pull force ranging from 80 to 100 pounds.
Ability to stand continuously on hard surfaces, walk up to 2 miles, reach vertically to upper levels, and transfer items horizontally.
Must wear task-appropriate PPE, including non-slip closed-toe shoes, long pants, and gloves, which may be latex or cut-resistant.

Nice To Haves

A degree in business management, marketing, retailing, communications, advertising, or a related field.

Responsibilities

Model leadership behaviors aligned with Sprouts values and positively shape store culture.
Develop and motivate the store leadership team and team members to deliver an exceptional customer experience.
Lead approximately ten people, including all Department Managers and Receivers, with courtesy, respect, integrity, and care.
Celebrate store successes and identify and address opportunities for continuous improvement.
Teach team members to exceed customer expectations and demonstrate advanced product knowledge when assisting customers and training staff.
Communicate expectations, policy changes, new initiatives, and product knowledge; provide and receive constructive feedback and direction.
Address emergencies, crises, equipment failures, and other issues effectively and with urgency.
Manage inventory, labor, and expenses at optimum levels and meet targets as a rate to sales.
Maintain compliance with safety and food safety recommendations and requirements, including Ecolab and PCR audit standards.
Identify safety, security, and loss prevention concerns and work with the BPS team to resolve them.
Ensure compliance with federal, state, and company requirements related to labor, health, safety, and sanitation, maintaining a safe and clean environment.
Drive sales growth and store experience execution in line with Educate and Enrich standards, including 8+ store conditions, ad directives, top item knowledge, and department schematics.
Maintain top-item in-stock conditions through fresh item management, perpetual inventory, and computer-assisted ordering.
Oversee inventory processes, including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise, with attention to code dates and sanitation.
Oversee invoices from distribution centers and vendors and report discrepancies to suppliers as needed.
Lead Receivers and maintain backroom organization, cleanliness, and safety.
Help build and maintain sales-floor displays in accordance with company programs and standards.
Verify products are fresh, labeled, and accurately priced; oversee price changes and stay current on sale prices.
Supervise Department Managers and assigned team members, including directing work, evaluating performance, coaching, assigning responsibilities, identifying development opportunities, and making recommendations on personnel matters.

Benefits

Competitive pay.
Sick time plan that can be used to support the employee or immediate family members’ health.
Vacation accrual plan.
Opportunities for career growth.
15% discount for the employee and one other family member in the household on purchases at Sprouts.
Flexible schedules.
Employee Assistance Program (EAP).
401(k) retirement savings plan with a company match.
Company-paid life insurance.
Contests and appreciation events throughout the year.
Bonus based on company and/or individual performance, subject to eligibility requirements.
Affordable medical, dental, and vision coverage, subject to eligibility requirements.
Health Savings Account with company match, subject to eligibility requirements.
Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
Company-paid short-term disability coverage, subject to eligibility requirements.
Paid parental leave for mothers and fathers, subject to eligibility requirements.
Paid holidays, subject to eligibility requirements.
DailyPay access for eligible employees, allowing earned pay to be transferred before payday at no extra cost.