Assistant Store Manager

AutoZone•Muskegon, MI

About The Position

The Assistant Store Manager at AutoZone supports daily store operations, energizes team performance, and drives sales in a fast-paced retail environment. The role works with the Store Manager to develop store personnel and help maintain a positive, knowledgeable retail environment focused on WOW! customer service. The Assistant Store Manager helps meet sales targets, maintain inventory accuracy, optimize cash flow, and ensure efficient workflows and compliance with company standards. In the absence of the Store Manager or Commercial Sales Manager, the role takes responsibility for store operations. It also supports budgeting, reviews Profit & Loss statements, monitors expenses, promotes safety, and maintains an organized and appealing shopping environment. AutoZone describes its culture as customer-first and centered on teamwork, dedication, and growth. Benefits are available to full-time and part-time AutoZoners, with additional benefits for full-time employees. Eligibility and waiting periods may apply, and some benefits may vary by location.

Requirements

  • Basic automotive parts knowledge.
  • Proven leadership experience.
  • Strong communication and decision-making skills.
  • Ability to drive sales.
  • Integrity, professionalism, and commitment to customer satisfaction.
  • Ability to thrive in a fast-paced environment while supporting operational excellence and team engagement.
  • Ability to foster a positive work culture focused on development and results.
  • Proficiency in managing, analyzing, and reconciling Profit & Loss statements.
  • Ability to lift, load, and deliver merchandise with attention to safety and accuracy.
  • Flexibility to work evenings, weekends, and holidays as business needs arise.

Nice To Haves

  • Strong people skills and effective communication in both Spanish and English.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel.
  • Promote clear and effective communication with employees and customers.
  • Help meet sales targets, maintain accurate inventory levels, and optimize cash flow.
  • Oversee store operations in the absence of the Store Manager or Commercial Sales Manager, ensuring efficient workflows and compliance with company standards.
  • Ensure customers receive WOW! service, proactively resolve concerns, and turn complaints into positive experiences.
  • Lead company initiatives by supporting productivity, training, and retention of high-performing employees.
  • Maintain operational efficiency through effective merchandising and a clean, organized, visually appealing shopping environment.
  • Enforce Personal Protective Equipment (PPE) use, promote workplace safety, and assist with risk management.
  • Support budgeting, analyze Profit & Loss statements, and monitor expense controls to maximize profitability.
  • Lift, load, and deliver merchandise safely and accurately.

Benefits

  • Competitive pay.
  • Medical, dental, and vision plans.
  • Exclusive discounts and perks, including an AutoZone in-store discount.
  • 401(k) with company match.
  • Stock Purchase Plan.
  • AutoZoners Living Well Program with free mental health support.
  • Opportunities for career growth.
  • Paid time off for full-time AutoZoners.
  • Life, short-term disability, and long-term disability insurance options for full-time AutoZoners.
  • Health Savings and Flexible Spending Accounts with wellness rewards for full-time AutoZoners.
  • Tuition reimbursement for full-time AutoZoners.
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