Assistant Store Manager

Carter's • Bayside, NY

26d

About The Position

As an Assistant Store Manager at Carter’s, you will represent the brand to growing families and help customers find products for important moments in their parenting journey. You will foster a welcoming and inclusive environment, support and develop the store team, and continue learning about product styles, features, and benefits. You will partner with the Store Manager to run store operations, deliver a strong customer experience, and improve business results.

Requirements

• Minimum of 1 year of retail or related management experience.
• High school diploma or GED.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills, including Outlook, Excel, and web navigation.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability may include days, nights, weekends, and holidays as scheduled, including a minimum of two closing shifts per week.

Nice To Haves

• A positive and solutions-oriented mindset.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers, provide assistance, and explain product styles, features, and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and the omnichannel experience while coaching others.
• Analyze business results and communicate and drive key performance indicators (KPIs) with the team.
• Build customer loyalty through company-sponsored programs, including credit.
• Participate in recruiting, hiring, training, and developing store team members with the Store Manager.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report task completion and financial results using company tools.
• Partner with the Store Manager on merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through customer service, education, and operational controls.

Benefits

• Health benefits and mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Tuition-free GED or bachelor’s degree through the “Advance You” program, or English-as-a-second-language learning.
• Paid time off and holidays.
• Parental leave.
• Adoption assistance.
• Charitable matching gifts.
• Professional and personal development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED