Assistant Store Manager

TJX•Monroeville, PA
•Onsite

About The Position

Marshalls, part of TJX Companies, is seeking an Assistant Store Manager to help create an inclusive and supportive environment and empower Associates to deliver memorable customer experiences. The role is dynamic and fast-paced, with responsibility for supporting store performance and operations while developing the team. The Assistant Store Manager supports sales results, expense management, and key store operations, including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving. The role focuses on minimizing shrink and damages, recruiting and developing Associates, implementing store initiatives and action plans, and helping meet sales, expense, and customer service targets. The position is bonus- and overtime-eligible, with a starting pay range of $22.70 to $31.20 per hour, approximately $56,576.57 to $77,761.63 annually. Starting pay depends on factors including skills, qualifications, and experience.

Requirements

  • At least 2 years of retail leadership experience as an Assistant Manager or Store Manager.
  • Demonstrated ability to lead, develop, and empower a large team.
  • Excellent organizational and communication skills.
  • Ability to influence others and provide effective feedback and mentorship.
  • Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
  • Strong follow-through skills to implement tasks and initiatives successfully.

Responsibilities

  • Support store sales results, manage expenses, and oversee key store operations.
  • Oversee merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
  • Focus on minimizing shrink and damages.
  • Attract, recruit, train, and develop Associates.
  • Mentor and serve as a role model, fostering a supportive environment for Associates and customers.
  • Communicate and implement action plans for projects, targets, company initiatives, and store changes.
  • Provide input on succession planning.
  • Implement strategies to meet sales, expense, and customer service targets.
  • Coordinate loss prevention and operational programs.
  • Improve store layout and efficiency.

Benefits

  • Associate discount, available to eligible family members as well.
  • 401(k) match.
  • Medical, dental, and vision coverage.
  • Health Savings Account (HSA) and health care Flexible Spending Account (FSA).
  • Life insurance and short- and long-term disability coverage.
  • Paid holidays, vacation, sick, bereavement, and parental leave.
  • Employee Assistance Program (EAP).
  • Incentive programs.
  • Auto and home insurance discounts.
  • Scholarship program.
  • Adoption and surrogacy assistance.
  • Smoking cessation support.
  • Child care and cell phone discounts.
  • Pet and legal insurance.
  • Credit union.
  • Referral bonuses.
  • Global well-being programs focused on physical, financial, and emotional wellness.
  • Training and development programs and career growth opportunities.
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