Assistant Store Manager - Fort Collins Store

Goodwill of Colorado•Ft. Collins, CO

4d•Onsite

About The Position

The Assistant Store Manager manages the daily operations of a Goodwill of Colorado retail store and acts as the Retail Store Manager in the manager’s absence. The role supports the store’s financial goals and its collection, production, merchandising, and sale of donated goods to generate income for Goodwill’s mission and community programs. The Assistant Manager oversees diverse store functions, develops and empowers staff, and takes a hands-on role in achieving store performance goals. The position supports budgeting, financial reporting, and profit-and-loss responsibilities in partnership with the Retail Store Manager. The role may be a Bench Store Assistant Manager position, requiring assignments at locations beyond the employee’s immediate geographic area to cover absences, support training and team growth, collaborate with other managers, and contribute to business development. The position requires schedule flexibility, including weekdays, weekends, evenings, and holidays, and may require work at different locations within the assigned region. The Assistant Manager may be on call for after-hours alarm notifications.

Requirements

High school diploma or equivalent.
At least 2 years of experience supervising retail operations or similar work, with accountability for business success, operations, and financial results of a function or department.
Proficiency with office equipment, office software such as Word and Excel, web-based applications such as UKG, and corporate email and calendar tools such as Outlook.
Organizational skills to manage multiple projects, people, and store functions.
Ability to work in a deadline-pressured environment.
Understanding of marketing and retail principles.
Understanding of production processes and environments, including deadlines, quality control, efficient work, and timely product output.
Ability to create, review, and understand statistical information and analyze financial statements.
Adaptability and willingness to make difficult choices and be accountable for overall store performance.
Ability to train, develop, and recognize talent and leadership, and empower teams to manage departments or functional areas.
Effective verbal and written communication skills, including the ability to communicate upward, downward, and laterally.
Interest in and empathy for people with disabilities and disadvantages.
Ability to obtain walkie stacker and/or forklift certification and safely operate equipment.
Ability to move to other stores within the assigned region based on business needs and work varied schedules, including weekdays, weekends, evenings, and holidays.
Ability to report on time to any assigned location within the region and attend training or meetings at Goodwill administrative offices when assigned.
Applicants and employees must undergo a Motor Vehicle Record check and background check and disclose moving traffic violations or vehicle crashes from the prior five years.
For driving Goodwill fleet vehicles or receiving mileage reimbursement, a valid Colorado driver license and compliance with applicable vehicle-operation laws are required; personal-vehicle use for company business also requires valid vehicle insurance and a roadworthy vehicle.
A resume must be attached to the application.
Open availability is required.

Nice To Haves

Some college.
Ability to drive for company business.
For eligibility to drive Goodwill fleet vehicles or receive mileage reimbursement: meet the applicable insurer age requirements (at least 21 for non-passenger transportation, 25–70 for passenger transportation, or at least 25 for CDL).

Responsibilities

Work closely with the Retail Store Manager to achieve objectives and increase sales and donations.
Recommend operational procedure changes to improve expense-to-revenue ratios.
Promote employee safety and ensure the store adheres to OSHA and CARF standards; may serve as the store’s Safety Representative on the operations and sales safety sub-committee.
Become certified on and use equipment such as pallet jacks, walkie stackers, forklifts, and hand dollies to train others, uphold safety standards, and move or store donated products as needed.
Monitor competition and retail trends and suggest appropriate actions.
Maintain strong knowledge of the point-of-sale system.
Empower, lead, and manage retail store staff to support safety, productivity, and success.
Oversee daily operations across the sales floor, storefront, donation store, production areas, internal product movement, and storage facilities.
Manage hiring, performance management, employee goal setting, and termination recommendations for employees in at least one department.
Follow Goodwill policies, the Employee Handbook, safety standards, and other applicable policies.
Partner with the Retail Store Manager to conduct employee training, awareness, and knowledge-transfer meetings.
Be available on call for after-hours alarm notifications.
For Bench Store assignments, provide coverage for planned or unexpected absences, facilitate team-member growth and training, collaborate with other management personnel to improve store performance, and contribute to business development initiatives.
Work any hours necessary, in coordination with the Retail Store Manager, to provide complete store coverage and supervision.
Report to assigned locations within the region and to Goodwill administrative offices in Colorado Springs or Denver when assigned for training or meetings.

Benefits

DailyPay access to earned pay on an employee-selected schedule (voluntary benefit).
Medical insurance.
Dental insurance.
Vision insurance.
Short-term disability coverage.
Life and accidental death and dismemberment coverage.
Flexible Spending Accounts.
Long-term disability coverage.
Voluntary supplemental benefit offerings.
Paid time off including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
Retirement plan contributions on a pre-tax or post-tax (Roth) basis, subject to age eligibility.
Public Service Loan Forgiveness Program-eligible employer.