Assistant Store Manager

Columbia Sportswear Company•Phoenix, AZ

11d

About The Position

With more than 430 retail stores worldwide, Columbia Sportswear’s Store Leadership Teams support store operations and strategies, develop team members, and create memorable customer experiences in support of the company’s mission of “Connecting Active People with Their Passions.” The Assistant Store Manager is a key member of the Store Leadership Team who assists the Store Manager with effective store operations. The role executes strategies to improve customer service, drive sales, and increase profitability, while serving as a positive role model and fostering a collaborative team environment. The role provides leadership and direction to store staff, including supervisors and associates, and helps maintain store performance, inventory, safety, training, and personnel development. The position operates in an active retail environment and requires availability for a flexible schedule that may change seasonally and in response to local business needs.

Requirements

At least 5 years of experience in the position or specialization.
Skill operating a Point of Sale (POS) system, other in-store computerized systems, and a telephone.
Ability to use judgment to identify and resolve day-to-day technical and operational problems.
Effective communication skills to exchange ideas and information with store leadership, associates, and consumers.
Availability to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Provide leadership and direction to store staff, including supervisors and associates.
Execute and support plans to enhance employee productivity and performance.
Assist the Store Manager with interviewing, hiring, training, and coaching staff as needed.
Provide day-to-day coaching and direction to help staff meet performance standards.
Maintain appropriate inventory levels through replenishment, organization, shrink control, and communication.
Assist the Store Manager in developing and implementing action plans addressing store sales, goals, safety, training, and personnel development.

Benefits

Quarterly bonus program tied to store performance.
Medical coverage with FSA/HSA options.
Dental and vision plans.
401(k) participation with company matching.
Paid time off and floating holidays.
Quarterly health and fitness reimbursement program.
Employee Assistance Program with access to mental health and financial services, fitness-program discounts, and other support.
Paid Culture and Community and Volunteer Hours.
Tuition assistance and learning and development courses.
Employee discounts across Columbia, prAna, Sorel, and Mountain Hardwear brands.
Life insurance, disability coverage, flexible spending accounts, health savings accounts, and voluntary accident, critical illness, hospital indemnity, and legal-service benefits.
Free, confidential, 24/7/365 counseling services through EAP+.
Extensive wellness benefits and a generous time-off program.