Assistant Store Manager - Chelsea, NY
About The Position
Assistant Store Managers support the Store Manager in developing and coaching the store team while delivering Lidl’s customer shopping experience. They take ownership of store performance, use a proactive leadership style to address operational and personnel challenges, adapt between tasks, and identify and prioritize employee training and development. They contribute to Lidl’s goal of providing high-quality, low-price, hassle-free shopping. The Assistant Store Manager works directly with the Store Manager to lead and motivate employees, serves as the lead contact for customer needs, monitors and improves store KPIs, and leads projects such as weekly promotional store sets and routine re-merchandising. The role also provides hands-on support for cash management, stocking, cleaning, and other store operations, while helping maintain a safe, positive, and productive workplace in accordance with company and legal policies and procedures.
Requirements
- Must be at least 21 years of age.
- 1–2 years of management experience or a bachelor’s degree.
- Experience leading and developing a team in a fast-paced environment.
- Determination to complete tasks on time, meet store targets, and maximize productivity.
- Excellent customer service skills, including patience and the ability to de-escalate tense situations.
- Willingness to participate in daily physical store operations, including stocking, cleaning, and ringing.
- Ability to lift, move, carry, or slide products weighing over 50 pounds.
- Ability to reach above the head to heights greater than 10 inches.
- Ability to obtain and maintain ServSafe certification.
Responsibilities
- Work with the Store Manager to lead and motivate the team to perform to its full potential.
- Provide excellent customer service throughout the store and serve as the lead point of contact for customer needs.
- Monitor and drive continuous improvement of store Key Performance Indicators (KPIs).
- Lead team projects, including weekly promotional store sets and routine re-merchandising.
- Provide hands-on support for cash management, stocking, cleaning, and other essential store functions.
- Help ensure a safe, positive, and productive working environment in accordance with company and legal policies and procedures.
- Participate in the physical operations of the store, including stocking, cleaning, and ringing.
Benefits
- Starting pay of $30.50 per hour, with potential to earn $35.00 in the future.
- 10% employee-only discount on purchases at Lidl stores.
- Medical and prescription coverage.
- Dental coverage.
- Vision coverage.
- Paid holidays and paid time off for sickness or vacation.
- Dedicated training plan.
- 401(k) plan with a 5% company match.
- Voluntary term life and AD&D insurance.
- Total Well-Being Program.
- Employee referral incentive bonuses.
- For full-time employees: group term life and AD&D insurance, short- and long-term disability insurance, voluntary critical illness and/or accident insurance, parental leave at 100% pay for birth mothers and non-birth parents, and additional paid time off and sick time.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
