Assistant Store Manager - Albion, NY
About The Position
Crosby’s is seeking a motivated and dependable Assistant Store Manager to help lead daily store operations. The role supports the Team Leader in maintaining a clean, efficient, and welcoming store, providing exceptional customer service, and driving store success. The Assistant Store Manager supervises and supports team members, maintains operational standards, and helps ensure a positive customer experience. The position includes customer service and food preparation; supporting store operations, merchandising, promotions, and inventory; coaching associates and assisting with scheduling; supporting cash handling, audits, records, and payroll processes; and helping maintain store safety, security, equipment, and cleanliness. The advertised rate of pay includes a $1.50 shift differential for hours worked between 11:00 PM and 7:00 AM. Employees must be able to work at least 40 hours per week, including weekends. Employment with Reid Group is at-will, and schedules or physical locations may be adjusted based on operational needs.
Requirements
- Must be at least 21 years of age.
- High school diploma or equivalent.
- Able to work at least 40 hours per week, including weekends.
- Valid driver’s license that meets company policy.
- Reliable transportation for position requirements, such as meetings and daily banking.
- Proficient in basic math for cash transactions, shift reports, and vendor check-ins.
- Ability to clearly assess and validate customer identification.
- Ability to understand operating instructions for lottery, point-of-sale systems, and other equipment.
- Tolerance of exposure to gasoline fumes and cleaning products.
Nice To Haves
- Serve Safe certification is preferred.
- Experience is preferred.
Responsibilities
- Deliver prompt, friendly, and professional customer service.
- Prepare fresh food and made-to-order items according to Crosby’s quality and cleanliness standards.
- Promote and assist customers with enrollment in My Crosby’s Rewards.
- Drive sales through suggestive selling and add-on recommendations.
- Handle customer concerns and resolve issues when the Team Leader is not present.
- Help oversee daily operations to support efficiency and profitability.
- Maintain store cleanliness, organization, and brand standards.
- Support merchandising, promotions, and inventory management.
- Ensure compliance with food safety, tobacco, alcohol, and company regulations.
- Communicate effectively with team members and leadership.
- Train, coach, and support store associates.
- Assist with scheduling and maintaining proper staffing levels.
- Provide feedback on employee performance and development.
- Foster a positive, respectful, team-oriented work environment.
- Assist with inventory control, audits, and reporting.
- Support accurate cash handling and daily bank deposits.
- Review timekeeping and assist with payroll processing.
- Report discrepancies and maintain accurate records.
- Help maintain a safe and secure store environment.
- Follow opening and closing procedures and cash security policies.
- Monitor equipment, cleanliness, and overall store conditions.
- Promptly report maintenance or safety concerns.
Benefits
- Career growth opportunities and a stated career growth path: Sales Associate - Shift Leader - Assistant Team Leader - Team Leader.
- A culture of teamwork and support.
- Opportunity to contribute to a local brand that supports its community.
- Company discounts.
- Significant fuel discounts.
- Paid time off.
- 401K.
- Referral bonus of $250 and a free pizza.
- Company-paid Employee Assistance Program.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
