Assistant Store Manager
About The Position
The Assistant Store Manager partners with the Store Manager to oversee daily retail store operations and help achieve store performance goals. The role supports sales, customer service, operational efficiency, merchandising, product launches, and sales objectives while ensuring customers receive an exceptional experience with AT&T products and services. The Assistant Store Manager also leads and develops a team of retail sales consultants through coaching to help them meet sales and service goals. Additional outreach and promotional activities, including off-site events, may be required. AT&T provides paid training to support leadership success.
Requirements
- Three or more years of sales and/or customer experience in telecommunications or a related industry.
- Prior management experience.
- Excellent communication and leadership skills.
- Well-developed planning, analytical, and problem-solving skills.
- Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
- Ability to collaborate with key stakeholders on initiatives beyond store walls.
- Strategic perspective and ability to champion change.
- Ability to inspire a team through high performance, collaboration, and teamwork.
- Ability to take initiative and strive to create results.
Responsibilities
- Support the Store Manager in daily operations and help achieve store performance goals.
- Help oversee store operations, manage and develop the team, and optimize operational efficiency.
- Assist with merchandising and product launches.
- Help meet and exceed sales objectives while delivering an exceptional customer experience.
- Coach retail sales consultants to help them meet sales and service goals.
- Perform outreach and promotional activities, including off-site events as needed.
- Champion change and foster high performance, collaboration, and teamwork.
- Use professional expertise to solve problems, analyze issues, and create results.
- Collaborate with key stakeholders on initiatives beyond store walls.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off, including at least 23 vacation days each year, and 9 company-designated holidays
- Paid parental leave
- Paid caregiver leave
- Additional sick leave may be available beyond what state and local law require
- Adoption reimbursement
- Short- and long-term disability benefits
- Life and accidental death insurance
- Supplemental critical illness, accident, hospital indemnity, and group legal programs
- Employee Assistance Programs (EAP)
- Employee wellness programs
- Employee discounts up to 50% off eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone
- Commission compensation
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
