Assistant Store Manager

Tory Burch • Troy, MI

14d

About The Position

The Assistant Store Manager is a critical leadership partner to the General Manager and/or Assistant General Manager and a source of guidance and development for store staff. The role partners with the leadership team to create a productive environment where customers have an extraordinary experience, employees can do their best, and the business thrives. The Assistant Store Manager is primarily accountable for developing and maintaining the selling and service skills of staff, as well as their own, while overseeing the day-to-day operations of a successful business with an authentic approach.

The role involves monitoring sales targets and metrics, developing client relationships, setting clear goals and expectations, holding the team accountable to high standards, and building a strong talent team committed to exceptional retail experiences. The position requires a flexible schedule to meet business needs, including overnights, evenings, holidays, and weekends; occasional overnight travel may be required. The listed compensation range is $23.00–$23.00 USD, with the offer based on relevant experience and work location.

Requirements

• Undergraduate degree; a business- or fashion-related discipline is a plus.
• 2–4 years of management experience in a luxury or service-driven environment.
• Proven track record of success.
• Open availability for a flexible work schedule that meets business needs, including overnights, evenings, holidays, and weekend shifts.
• Ability to lift at least 40 lbs and to carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend, and stand for extended periods.

Nice To Haves

• Prior experience as a manager.
• Undergraduate degree in a business- or fashion-related discipline.

Responsibilities

• Partner with the General Manager and/or Assistant General Manager and provide guidance and growth support to store staff.
• Partner with the leadership team to create a productive environment that supports excellent customer experiences, employee performance, and business results.
• Develop and maintain staff selling and service skills, as well as personal selling and service skills.
• Oversee day-to-day store operations.
• Monitor team sales targets and metrics.
• Oversee the development of client relationships.
• Set clear goals and expectations and hold the team accountable to high standards of excellence.
• Build a strong talent team focused on creating an exceptional retail experience.

Benefits

• Benefits to support mental and physical health, financial security, and overall wellness.
• Employee discount and access to exclusive special offers.
• Retail Excellence Programs in areas such as styling, coaching, and brand ambassadorship, with support from Retail Leaders.
• Paid volunteer days and opportunities to give back through the Tory Burch Foundation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager