Assistant Store Manager - Hourly

Jacksons • Bothell, WA

4d • Onsite

About The Position

The Assistant Store Manager supports store operations and works closely with the Store Manager to help ensure the store runs smoothly. The role involves providing customer service, leading and supporting employees, maintaining store cleanliness and product availability, following safety and company procedures, and managing foodservice, beverage, and sales activities. The store operates 24 hours a day, and this position requires open availability for any shift, including nights, weekends, and holidays.

Requirements

• Previous leadership experience supervising team members in a foodservice or retail environment.
• At least 3 months of customer service experience.
• Strong commitment to providing exceptional customer service.
• Excellent communication skills and a friendly, can-do attitude.
• Demonstrated ability to foster teamwork and collaboration.
• Ability to think quickly and adapt to change.
• Open availability to meet the needs of a 24/7 operation, including nights, weekends, and holidays.
• Must be of legal age to sell alcohol and tobacco.
• Ability to work around slot machines in Nevada locations only.
• Ability to stand, walk, bend, twist, reach, climb or balance, stoop, kneel or crouch, and talk and listen frequently.
• Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 65 pounds.
• Ability to work safely in conditions involving heat, cold, allergens, noise, and fumes or odors from gasoline and cleaning chemicals.

Nice To Haves

• Valid driver's license and reliable transportation.

Responsibilities

• Provide courteous customer service, including greeting and thanking customers, suggesting purchases, and promoting store specials.
• Assist with training, mentoring, supervising, and leading employees.
• Interpret and enforce company policies and procedures with the team.
• Ensure proper sanitation and food handling, preparation, storage, and disposal procedures are followed.
• Maintain the cleanliness of the store interior and exterior, including the building, islands, pumps, and carwash where applicable.
• Maintain stock of carwash supplies where applicable and keep store-outs to a minimum.
• Restock shelves, displays, and coolers, and transfer products as needed.
• Clean and restock the fast-food area and equipment as needed.
• Follow the Safety Manual and immediately report accidents or incidents to the manager; investigate and gather information regarding customer and employee incidents or accidents.
• Work weekends and other shifts, and be available to work any shift.
• Manage foodservice and beverage programs to maximize sales and minimize loss.
• Enter sales in the register at the time of sale and make safe drops according to company policy.
• Prepare daily deposits on weekends and when covering for the manager.
• Prepare weekly supplier product orders as needed.
• Respond to emergencies when the Store Manager is unavailable.
• Operate the cash register and other store equipment as needed.
• Prepare cashier checkouts and report accurately according to policy.
• Perform other duties as assigned.

Benefits

• Same-day pay with access to earned wages when needed.
• Fuel discount of $0.20 per gallon, up to 100 gallons.
• 15% employee discount on most merchandise.
• Profit-sharing bonus paid twice a year.
• Opportunities for advancement; the company promotes from within.
• Full-time benefits including medical, dental, vision, and paid time off.
• 401(k) with company match.
• Performance-based raises.
• Tuition reimbursement up to $5,250 per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed