Assistant Store Manager

AT&T•Fenton, MO

4d•$47,500 - $71,300•Onsite

About The Position

The Assistant Store Manager partners with the Store Manager to oversee the daily operation of an AT&T retail store. The role supports sales performance, exceptional customer service, and operational efficiency while helping customers access AT&T services, entertainment, and technology. Responsibilities include helping with merchandising and product launches, meeting and exceeding sales objectives, and ensuring customers have an extraordinary experience with AT&T products and services. The Assistant Store Manager may also conduct outreach and promotional activities, including off-site events. The role coaches and develops retail sales consultants to help them achieve sales and service goals, with paid training provided to support leadership success.

Requirements

Excellent communication and leadership skills.
Three or more years of sales and/or customer experience in telecommunications or a related industry.
Prior management experience.
Well-developed planning, analytical, and problem-solving skills.
Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
Ability to collaborate with key stakeholders on initiatives beyond store walls.
Strategic perspective and ability to champion change.
Ability to use professional expertise to solve problems and analyze issues.
Initiative and a focus on creating results.

Responsibilities

Partner with the Store Manager to oversee the daily operation of a retail store.
Support sales objectives and store performance goals while delivering exceptional customer service.
Assist with merchandising and product launches.
Ensure customers have an extraordinary experience with AT&T products and services.
Conduct outreach and promotional activities, including off-site events as needed.
Coach and develop retail sales consultants to help them meet sales and service goals.
Inspire the team through high performance, collaboration, and teamwork.
Collaborate with key stakeholders on initiatives beyond the store.

Benefits

Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays.
Paid parental leave.
Paid caregiver leave.
Additional sick leave beyond what state and local law require may be available but is unprotected.
Adoption reimbursement.
Short-term and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
Employee Assistance Programs (EAP).
Employee wellness programs.
Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone.
Base salary of $47,500–$71,300 plus $18,000 commission, with total target compensation of $65,500–$89,300.